Information Technology Manager

Head of IT

Location: Hybrid (2 days per week in office)

About the Role

We are seeking an experienced and people-focused Head of IT to lead and evolve our technology function during a period of transformation. This is a key leadership role responsible for overseeing IT operations, managing a multi-disciplinary team, and driving the consolidation of multiple IT environments into a unified, efficient structure.

Our organisation operates entirely within an Azure Cloud environment, with cybersecurity services delivered via an external partner. As we wind down several long-term projects, the successful candidate will play a critical role in shaping the future IT landscape.

Key Responsibilities

• Lead the integration of multiple IT estates into a single, cohesive environment
• Oversee day-to-day IT operations, ensuring stability, performance, and scalability
• Manage and develop a team of approximately 18 internal staff, alongside third-party providers
• Act as the primary point of contact for external vendors and partners, ensuring strong collaboration and delivery
• Take ownership of IT contract management, including supplier performance and value optimisation
• Drive continuous improvement across service delivery, systems, and processes
• Collaborate across the organisation to align IT strategy with business objectives

Team & Structure

You will operate within a matrix environment, working across:

• IT Service Desk
• IT Projects Team
• Core IT Function

This role requires a leader who can bring teams together, build alignment, and foster a high-performing culture.

Key Requirements

• Proven experience in a senior IT leadership role (Head of IT or similar)
• Strong knowledge and hands-on experience with Microsoft Azure / cloud-based environments
• Demonstrated ability to manage third-party vendors and external partners
• Solid understanding of IT contract management and supplier governance
• Experience leading teams through change, transformation, or integration projects
• Strong people leadership skills, with the ability to motivate and develop teams
• Excellent communication and stakeholder management abilities

What We’re Looking For

• A strategic thinker who can also operate hands-on when needed
• Someone comfortable working in a lean environment with outsourced capabilities
• A leader who understands both technology and people dynamics
• Experience navigating complex organisational structures

What’s on Offer

• Opportunity to shape and modernise an IT function
• High-impact role with real ownership and visibility
• Flexible hybrid working