Contract Application Operations Engineer
WA Consultants is currently recruiting for an Application Operations Engineer for an initial 12-month contract. The successful candidate will support a Government client based in Bristol with a large digital transformation programme.
The successful candidate will be responsible for the following:
- Maintain regular contact with users to understand their needs and challenges
- Maintain and build the relationship with the Microsoft migration team
- Manage and triage incoming migration issues
- Work with the Digital Records Management team in managing the AODocs document library
- Work with the Project Delivery team in the migration of data out of Google Workspace
- Creating documentation, processes, training materials, and service desk knowledge base articles, for any important migration issues.
Essential skills:
- Experience in working as third line support in a busy IT support function
- Experience in data migrations and migration tools
- Experience in using Google Apps Manager commands (GAM)
- Experience managing SaaS based messaging platforms such as Google and Office 365
- Experience with, and confident in dealing with, senior stakeholders and VIPs.
Desirable skills:
- Any experience with AD, MS Exchange and Sharepoint is highly beneficial
- Experience in managing and administering MS Sharepoint and Office 365
- A good understanding of Change Management Principles in relation to changing of messaging platform
- Experience in document management systems such as AODocs
- Experience in managing a large Google Workspace domain including third party tools.
Please note, this role has been deemed by our client to fall inside of IR35. This will be a hybrid working position with the expectation of 1-2 site visits per week.
For further information, please contact Alexander Wilson.
WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.