Level 3 Apprentice Business Administration- Work Place Operations

2 year fixed term contract. As a Level 3 Business Administration Apprentice within our Workplace Operations Team, you'll play an important role in helping to create a safe, healthy, and compliant workplace that enables colleagues across the organisation to deliver our strategic priorities.

• Work collaboratively and promote effective working relationships with colleagues, customers, partner organisations to support consistent and high-quality service delivery
• Provide advice and guidance to internal and stakeholders through telephone, face-to-face, written, or digital channels, ensuring accurate, clear and professional responses to enquiries
• Contribute to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested
• Demonstrate strong communication skills (both written and verbal) and adopting a proactive approach to developing skills and solving problems
• Maintains records and files, handles confidential information in compliance with the organisation's procedures
• Makes effective decisions based on sound reasoning and can deal with challenges in a mature way
• Seeks advice of more experienced team members when appropriate
• Takes responsibility for initiating and completing tasks, manages priorities and time to successfully meet deadlines
• Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on colleagues, stakeholders, other parts of the organisation)

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Team working
• Initiative

• Minimum 2 A levels- not specific on subject A Level, grade Above C (Essential)