Business Administration Apprentice
We are looking for a reliable, organised and enthusiastic person to join our team as a Business Administrator Apprentice. This is an entry-level position working alongside our Office Manager and providing administrative support to the business
Role
This apprenticeship will begin in January 2027.
The Business Administrator Apprentice will work alongside and support the Office Manager. Duties will develop throughout the apprenticeship and will include:
- Provide general administrative support to the Office Manager and wider team
- Answer telephone calls and respond to or forward general enquiries
- Prepare and send emails, letters and other standard correspondence
- Enter information accurately into company systems and spreadsheets
- Maintain electronic records and filing systems
- Assist with processing invoices, receipts and other basic financial administration
- Assist with payroll administration, providing information to our accountants when required
- Help keep customer contracts and company records up to date
- Assist with ISO 9001 and ISO 27001 administration, including maintaining documents and records
- Help to organise meetings, including preparing information and taking minutes
- Assist with organising company events, customer meetings and user groups
- Collect and record customer feedback
- Use Microsoft Office and company systems to produce documents, spreadsheets and records
- Communicate professionally with customers, suppliers and other organisations
- Provide general support with the day-to-day running of the office
- Complete training and coursework required
- Any other ad-hoc duties as requested
No previous experience is required. We are looking for someone who is willing to learn, has good communication and organisational skills and is comfortable using computers. As their knowledge and confidence develop, they will have the opportunity to take on a wider range of administrative tasks
Training
- Level 3 Business Administration - 4 days with employer and day release at College
- https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0
- Location – Office 10, Bedale Hall, North End, Bedale DL8 1AA
- Working 5 days per week inclusive of 1 day release for study at Darlington College
There may be an opportunity for career progression after successful completion of the apprenticeship
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- DARLINGTON COLLEGE
- Working Week
- Monday to Thursday 9-5 and Friday 9-4, with day release to College
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Monday, 16th November 2026
- Start Date
- Monday, 4th January 2027
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Multitasking
- Willingness to learn
- Use initiative
- Confidentiality
- Motivation and commitment
- A can-do attitude
- Work individually
- Data input
- Enthusiastic
- Reliable
- Flexible
- Work to deadlines
- A business interest
Qualifications
- Maths and English GCSE, grade 4/C (Essential)