Administration Support Apprenticeship (Level 3)
Wakefield Council is a former winner of the prestigious national award of Large Employer of the Year for Apprenticeships. We offer a great opportunity for apprentices to learn the role of an administrator by supporting office activities, based in one of the many teams in the district, and helping the council in serving the public.
Role
Key Tasks (tasks vary within teams):
- Office support: Arrange meetings and events, photocopying, dealing with incoming/outgoing post, filing
- Customers: Help in dealing with customer enquiries on the telephone, face to face and email
- Financial: Assist with the processing of invoices and charges
- ICT support: Data inputting, maintain electronic record systems
- Stock control: Monitoring and re-ordering
- Produce routine basic information in response to a request
- Manage small projects
Training
- You will attend a local training provider, usually on day release, to gain a Level 3 qualification in administration
- Attend an apprentice induction
- Gain a health & safety qualification
- Attend enrichment activities to enhance your knowledge eg
- interview techniques, health & wellbeing, finance, disability awareness
- Have the chance to attend marketing events and also take part in activities during National Apprenticeship Week
- Gain a Level 3 Administrator Apprenticeship
- 2 years' work experience in the public sector
- Personal support to seek employment 4 months from the apprenticeship ending
The apprenticeship programme has a high retention rate, as there are many opportunities to gain employment, within the Council, at the end of the apprenticeship.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- VELOCITY 1st LIMITED
- Working Week
- The working week is usually: Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm. Flexible working scheme/hybrid working is sometimes available.
- Expected Duration
- 2 Years
- Positions Available
- 3
- Closing Date
- Sunday, 6th September 2026
- Start Date
- Wednesday, 2nd December 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Resilience
Qualifications
- 2 other subjects GCSE, grade 4 to 9, or A* to C, or Level 2 (Essential)
- English Language GCSE, grade 4 to 9, or A* to C, or Level 2 (Essential)
- Maths GCSE, grade 4 to 9, or A* to C, or Level 2 (Essential)
About the Employer
Wakefield Metropolitan District Council
Wakefield Council is a local authority who provides many services to the citizens of Wakefield and the surrounding district. We are an ambitious, high achieving and low spending council, delivering value for money through efficiency and innovation. Continuous improvements to our high quality services means we need to employ talented and dedicated individuals to support our existing workforce.
http://www.wakefield.gov.uk (opens in new tab)