Revenues & Benefits Apprenticeship (Level 4)
The revenues and benefits team includes council tax, businessrRates, housing benefit, council tax support and customer service. You will learn the relevant legislation and how to follow processes when using IT systems to create and maintain accounts. You will learn how to deal with customers, administrative duties and undertake project work.
Role
Duties will include:
- Develop an understanding of revenues and benefits rules, regulations and processes
- Use a range of IT systems to create and maintain accurate records relating to council tax, business rates, housing benefit and council tax support
- Learn how to deal with enquiries from citizens, both on the telephone and face to face
- Undertake a range of administrative support duties to support efficient service delivery
Training
You will attend a local training provider, usually on day release, to gain a Level 4 qualification in Revenues & Benefits.
- Attend an in-depth Apprentice Induction
- Gain a health & safety qualification
- Attend enrichment activities to enhance your knowledge eg interview techniques, health & wellbeing, finance, disability awareness
- Have the chance to attend marketing events and also take part in activities during National Apprenticeship Week
- Gain a Level 4 Apprenticeship in Revenues & Benefits
- 2 years work experience in the public sector
- Personal support to seek employment 4 months from the apprenticeship ending
- The apprenticeship programme has a high retention rate as there are many opportunities to gain employment within the council
- Apprenticeship Standard
- Revenues and welfare benefits practitioner (level 4)
- Training Provider
- JULIE MAYCOCK
- Working Week
- The working week is usually: Monday to Thursday - 8.30am - 5.00pm, Friday - 8.30am - 4.30pm. Flexible working is sometimes available.
- Expected Duration
- 2 Years
- Positions Available
- 2
- Closing Date
- Sunday, 2nd June 2024
- Start Date
- Monday, 2nd September 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Resilience
Qualifications
- 2 x other subjects GCSE or equivalent, grade 4-9, or A*-C, or Level 2 equiv (Essential)
- English GCSE or equivalent, grade 4-9, or A*-C, or Level 2 equiv (Essential)
- Maths GCSE or equivalent, grade 4-9, or A*-C, or Level 2 equiv (Essential)
- any subject A Level or equivalent, grade A* - F or Level 3 equivalent (Essential)
About the Employer
Wakefield Metropolitan District Council
Wakefield Council is a local authority who provides many services to the citizens of Wakefield and the surrounding district. We are an ambitious, high achieving and low spending council, delivering value for money through efficiency and innovation. Continuous improvements to our high quality services means we need to employ talented and dedicated individuals to support our existing workforce.
- Company
- Wakefield Metropolitan District Council
- Location
- Wakefield One, Burton Street, Wakefield, West Yorkshire, England
- Employment Type
- Higher Apprenticeship
- Salary
- £12,313.60 to £22,010.56
- Posted
- Company
- Wakefield Metropolitan District Council
- Location
- Wakefield One, Burton Street, Wakefield, West Yorkshire, England
- Employment Type
- Higher Apprenticeship
- Salary
- £12,313.60 to £22,010.56
- Posted