Medical eRostering Administrator
Job summary
To provide specialist administration,support and maintenance of the Trust RLDatix workforce
System, Allocate, ensuring the effective operation of electronic rostering and workforce management
processes. The post holder will act as a key point of contact for system users, providing technical
support, training and guidance to managers and staff, while promoting best practice in roster
management.
The role is responsible for maintaining system configuration, data quality, user access and
reporting, supporting the ongoing development and implementation of RL Datix workforce management
products across
the Trust. Working closely with operational, clinical and managerial teams, the post holder will
contribute to workforce efficiency, service delivery and the realisation of benefits from the Trust's rostering systems.[K
Main duties of the job
This post is to support the Trust in the effective delivery and maintenance of the RL Datix
workforce management software.
The post holder will:
Support the day-to-day usage of Allocate by providing technical expertise to resolve
user issues swiftly
Support Medical Resource Officers and care group managers with advice and guidance on
using the system and effective-rostering principles, promoting best practice
Build strong working relationships with key stakeholders in the divisions, deliver a professional and bespoke-rostering service
About us
As the only provider of NHS acute care in Walsall, we offer a unique opportunity to be part of a Trust making a genuine difference to local health outcomes. The Trust is a busy district general hospital offering compete range of acute services, alongside extensive community services.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Our strategy is aligned to delivering exceptional care together while supporting a workforce that reflects the communities we serve. We offer clear career development pathways, access to training and education, and opportunities to contribute to service innovation and improvement.
Job description
Job responsibilities
To support the effective use of the electronic rostering system by providing technical expertise in managing medical rosters
To resolve technical and rostering management queries
Provide professional and efficient technical support, answering queries received in person, via email or via telephone.
To understand NHS Medical Staff Terms and Conditions of service
To provide an effective, customer focused support service, ensuring all users are adequately trained and able to fully utilise the system; ensuring data is kept up to date and that changes are completed in a timely manner
Conduct on-site and remote training programmes for staff to ensure good working knowledge of RL Datix workforce management system
Deliver presentations and produce demonstrations as required
To maintain RL Datix workforce management system ensuring that all employment data (e.g. unit, grade, hours) is accurate
To work closely with managers, clinical and operational staff to support the continued implementation, utilisation and management of RL Datix workforce management systems across the Trust
To support the roll out of additional functionality to ensure full benefits realisation of the RL Datix workforce management system
Configure the RL Datix workforce management systems including the uploading of data, roster build, Award Rule Build, Budgeting and interfaces to Payroll systems
To input data into the e-rostering system to include new units, new starters, contract variations and processing leavers. This also includes system configuration, such as unit/grade mappings, suspect records and assignment issues.
Deal with rota issues quickly as they arise in using creativity to find solutions to problems where the system may not meet the end users needs
Person Specification
Qualifications
- oGood standard of education, including GCSE Maths and English Grades A-C/Grade 4 or above (or equivalent)
- oNVQ Level 3 in Business Administration or related subject, or equivalent level of administrative experience
- oProficient in the use of Microsoft Office applications including Word, Excel, and Powerpoint
Knowledge and Experience
- oSubstantial administrative experience using databases and spreadsheets
- oExperience of delivering system or software training to individuals and small groups
- oExperience working with e-rostering systems, preferably within a healthcare environment
Competencies
- oAbility to manage and prioritise workload, using initiative and escalating issues appropriately
- oAbility to analyse information, solve problems and adapt to changing priorities
- oAbility to maintain accuracy and data quality when working with workforce and rostering information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Manor Hospital
Moat Road, Walsall, WS2 9PS
Walsall
WS2 9PS
United Kingdom
Employer's website
https://walsallhealthcare.nhs.uk