Account Manager
Account Manager - CPG
Location: Home-based, with regular client visits across England and Wales
Salary: £45-55K plus bonus and excellent benefits package
Sector: Consumer Packaged Goods (CPG)
About the Company
Our client is a market leader in Digital Industries and digital transformation services. With a focus on innovation and automation, they support organisations in modernising their operations and driving measurable business outcomes. The business continues to scale rapidly, offering employees meaningful opportunities to grow with it.
Key Requirements
We are looking for an experienced and commercially driven Account Manager with a passion for customer success and strategic account development. You will have a deep understanding of how to manage and grow key relationships while leveraging technology to deliver value and drive digital transformation.
Essential skills and experience:
- Proven track record in account management, with experience owning and growing key accounts
- Demonstrable business development capability with a strong customer acquisition background
- Excellent communication and negotiation skills with the ability to engage at C-level
- Strong organisational skills, including strategic time and resource management
- Comfortable presenting at board level and managing multiple stakeholder relationships
Desirable experience:
- Experience in the automation or digital transformation sector
- Familiarity with Consumer Packaged Goods (CPG) manufacturing environments
- Prior experience of managing senior-level/C-suite client relationships
Role and Responsibilities
This is a pivotal, relationship-driven role. You will act as the key point of contact across a defined client base, ensuring delivery of business value while also identifying and pursuing opportunities for account expansion.
Your core responsibilities will include:
- Developing and executing account strategies to retain and grow key clients
- Building and maintaining trusted C-level relationships across organisations
- Taking full ownership of the sales pipeline, from lead generation through to deal closure
- Leading complex negotiations and driving strategic contracts
- Coordinating with internal teams to deliver seamless client onboarding and success
- Designing tailored solutions to meet customer business challenges
- Contributing to accurate forecasting and business planning
- Using data insights and analytics to inform strategy and engagement
- Documenting and sharing customer success stories across the team
What's on Offer
- Performance-based bonus: Annual bonus linked to company performance
- Flexible working hours: Supporting your work-life balance
- Generous pension contributions: Up to 10% employer contribution
- Annual leave: 26 days holiday + bank holidays, with the option to buy or sell up to 5 additional days
Diversity & Inclusion
Our client is committed to building an inclusive and diverse workplace. They encourage applications from individuals of all backgrounds and actively support candidates throughout the recruitment process. If you require any adjustments to support your application, please let us know.