QA Engineer

About the job

QA Engineer

Permanent

Hybrid working with three days based in our Piccadilly, London office and two days at home

We are looking for a QA Engineer to join our friendly and dynamic team here at Waterstones Head Office in Piccadilly, London. You will be part of our friendly and dynamic Ecommerce team and will be testing web, desktop and mobile applications to ensure we consistently offer high quality products and a great user experience. We offer a hybrid working pattern so you’ll will be in the office approx. twice a week.

This is a role that will require you to have functional testing experience across multiple platforms including Ecommerce, mobile and app. You will understand a cloud-based environment and be confident multi-tasking. This role will suit someone who is proactive, inquisitive and enjoy using your initiative. This opportunity will suit someone who is a team player and enjoys collaborating and has a good sense of ownership.

What you will be doing

• Programmatically test and report on new features and projects within an ecommerce environment
• Participate in release planning and sprint planning and provide test effort estimation.
• Participate in requirements specification and backlog-grooming sessions.
• Identify areas of improvement and build upon best practice.
• Produce and regularly update technical documentation.
• Identify, record, thoroughly document and track defects.
• Participate in defect triage meetings.
• Communicate test progress, test results, and other relevant information to stakeholders.
• Capture and track quality assurance metrics.
• Escalate issues, risks and impediments appropriately and in a timely manner.
• Measure and report on the coverage and quality of the Platform.
• Provide insightful input to retrospectives.

What we need from you

Essential

• In depth knowledge of testing paradigms and processes
• Knowledge of Agile, Iterative development process and methodologies is essential.
• Knowledge of test methodologies, tools and processes
• Experience of Functional Testing and regression testing
• Experience of Atlassian suite of tools (Jira & Confluence)
• Experience of automated-testing of web-applications.
• Experience of device testing for Web and Mobile applications
• Experience in test automation, refactoring code, debugging, and testing frameworks.

Desirable

• Java / JavaScript programming
• Ability to work with undocumented or sparsely documented systems.
• Experience with Java-Selenium-based test automation.
• Experience using IntelliJ, Maven and Git
• Experience developing new automated frameworks & adding to/improving existing automation suites.
• Experience with device farms such as SmartBeat and BrowserStack
• Experience using Playwright tool.
• Experience with automated testing of Mobile applications.
• Experience in the retail industry.

Person Profile

• Driven, proactive and self-motivated
• Strong passion for building robust systems
• Committed to delivering high-quality work
• Strong analytical and problem-solving skills
• Strong attention to detail
• The ability to understand requirements and use them to test technical solutions
• Enjoys learning and sharing knowledge with others
• Enjoys working in an agile environment
• Ability to communicate clearly, with the ability to explain technical details to a non-technical audience.
• Calm and positive while working under pressure
• Able to deliver to tight deadlines

Why work for Waterstones

Waterstones is the cornerstone of bookselling across the UK and Ireland. Joining Waterstones means being an active part in a success story that began in 1982, and books are as popular now as the day we started.

Trading across the UK, Ireland and Europe, we are present in over 300 shopping locations, where Waterstones continues to thrive, each year actively pursuing a programme of new bookshop openings. Online at Waterstones.com, we meanwhile mirror the essence of our bookshops, further showcasing the unique enthusiasm and knowledge of our booksellers.

If you have the relevant essential experience and you are interested, we would love to hear from you.

Waterstones is committed to encouraging equity, diversity and inclusion in the workplace, and is dedicated toward eliminating unlawful discrimination.

Our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and to be able to give their best.

Diversity Statement

At Waterstones, we are committed to creating a workplace that is fair and inclusive to people from all backgrounds, perspectives and experiences, and we strive to promote an inclusive work culture.

We are working hard to ensure our recruitment processes are free from bias, and our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and able to give their best.

Reasonable Adjustments

We understand that some disabled applicants may, due to the nature of their disability, find some parts of the recruitment process challenging. If you need any reasonable adjustments during any part of the interview process, please make these known either to your interviewer or the person you liaise with when setting up your interview.