Systems Analyst (Ref: 0022ZC)

Job description

Job responsibilities

About the Role Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role. Closing date: Tuesday 7th October 2025 Join us as a Systems Analyst WithYou are recruiting for a Systems Analyst, to join us as a key member of our Finance and Resources directorate. We're looking to hear from individuals with the knowledge and skills to support the delivery of WithYou's IT and Systems roadmap, ensuring that systems development and change initiatives are aligned with strategic goals and business needs. This role will work closely with the IT and Systems Development Manager to prioritise improvements and monitor progress toward key digital objectives. This role will drive both large-scale system projects and smaller, incremental change. The role works across departments to gather requirements, analyse processes and translate business needs into effective technical solutions. Through close collaboration with stakeholders and technical teams, the Systems Analyst helps ensure systems are user-focused, fit for purpose, and continuously evolving to meet organisational priorities. You will be working on a permanent, full time basis from home. Job Opportunity WithYou is a drug, alcohol and mental health charity employing over 1,600 staff. With over 80 services across England and Scotland, we provide support and advice without judgement to more than 100,000 people a year. At WithYou, we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. Essential Skills You will bring demonstrable experience in a similar role, with a focus on requirements gathering and process mapping. As well as this, in your application we'd like to see evidence of:

Knowledge of project and change management principles

Experience working on system implementations or upgrades in a cross-functional environment

Technical knowledge or experience of working with key organisational systems - such as HR and finance platforms and case management systems

The ability to present complex information to non-technical audiences

Excellent communication skills and the ability to work with a wide range of stakeholders

Strong analytical and problem-solving skills

A full job description and person specification is available on request by emailing . DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Benefits

28 days annual leave, plus bank holidays

An extra day off for your birthday or a special occasion of your choice

Enhanced maternity, paternity and adoption leave

2 days paid volunteer leave per year

Auto-enrollment into We Are With You's pension scheme

Access to a Blue Light Card - giving you great savings on big high-street and online brands

Flexible working opportunities and access to a range of services and resources to support you with your wellbeing

We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Person Specification

Qualifications

• You will bring demonstrable experience in a similar role, with a focus on requirements gathering and process mapping. As well as this, in your application we'd like to see evidence of:
• Knowledge of project and change management principles
• Experience working on system implementations or upgrades in a cross-functional environment
• Technical knowledge or experience of working with key organisational systems - such as HR and finance platforms and case management systems
• The ability to present complex information to non-technical audiences
• Excellent communication skills and the ability to work with a wide range of stakeholders
• Strong analytical and problem-solving skills
• A full job description and person specification is available on request by emailing recruitment@wearewithyou.org.uk.

Experience

• You will bring demonstrable experience in a similar role, with a focus on requirements gathering and process mapping. As well as this, in your application we'd like to see evidence of:
• Knowledge of project and change management principles
• Experience working on system implementations or upgrades in a cross-functional environment
• Technical knowledge or experience of working with key organisational systems - such as HR and finance platforms and case management systems
• The ability to present complex information to non-technical audiences
• Excellent communication skills and the ability to work with a wide range of stakeholders
• Strong analytical and problem-solving skills
• A full job description and person specification is available on request by emailing recruitment@wearewithyou.org.uk.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

We Are With You

Address

London

City of London

EC1M 1AU

Employer's website

https://www.wearewithyou.org.uk/