Software Support Technician

WeDoData are working with an established MSP & software house in Somerset, who work with over 100 SME's who utilise their range of specialist software solutions - including Accountancy, Business Intelligence, Warehouse Management and more, who are looking to appoint a Software Support Analyst.

The core focus of the role is to provide pre and post-sales support to clients who are considering taking on the software or who have already implemented it.

To be able to provide the best level of support, the ideal candidate will have operations experience in Accountancy, Finance, Bookkeeping etc and will have a genuine interest in Software and Technology. All software training is provided, however crucially you will need to have a good level of IT fluency and a curious, problem solving and customer centric mindset.

This is an all through support role where you will be assisting clients with anything from lost passwords to complete system failures!

In return my client can offer a starting salary of (phone number removed) (DOE), hybrid working arrangements and extensive training and development from inception and throughout your career.

We hope to hear from you soon.

If you'd like the opportunity to discuss this superb opportunity, please call Dan at WeDoData on (phone number removed) or apply as soon as possible.

If this role isn't quite right for you, please feel free to forward it to anyone you think might be a better fit.

WeDoData (Bristol) Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. In accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants.