Senior Business Analyst

Acts as a bridge between business (Risk, Audit, Compliance teams) and technical teams

Designs risk & compliance processes on ServiceNow

Converts business requirements into functional specifications, workflows, and user stories

Drives process standardization + governance adoption

A.Requirement Gathering & Workshops
Conduct stakeholder workshops (Risk, Audit, Compliance teams)
Understand:
Risk frameworks
Regulatory requirements (SOX, ISO, GDPR etc.)
Convert into:
User stories
Process flows
Functional design docs [virtualvocations.com]
B. IRM Functional Solution Design
Design solutions across key IRM modules:
Risk Management
Policy & Compliance
Audit Management
Third Party Risk (TPRM)
Regulatory Change Management
➡ Define:
Risk lifecycle (identify → assess → respond → monitor)
Control frameworks & indicators
Assessment models & scoring logic [linkedin.com]
C. Process Design & Optimization
Re-engineer existing GRC processes
Align with industry standards
Ensure compliance + audit readiness + operational efficiency [datamatics...ytojob.com]
D. Functional Implementation Support
Translate requirements to:
Workflows
SLAs
Notifications
Reporting needs
Work closely with developers to ensure correct build
✔ Key responsibility:
Validate implementation vs requirements
Support Agile ceremonies (backlog, sprint validation) [sg.jooble.org]
E. Risk & Compliance Enablement
Create:
Risk registers
Control libraries
Audit plans
Support:
Risk assessments
Policy lifecycle management
Compliance monitoring [virtualvocations.com]
F. UAT, Training & Adoption
Conduct:
UAT sessions
Business demos
Prepare:
Training materials
Process documentation
Drive user adoption & governance maturity [datamatics...ytojob.com]

G. Stakeholder & Governance Role

GRC / Risk Management concepts

Control frameworks

Risk assessment methodologies Compliance regulations (SOX, ISO, GDPR etc.)

ServiceNow Functional Skills

Requirement gathering & workshop facilitation

Writing:

BRD / FSD

User stories

Process flows

IRM module configuration understanding

Reporting & dashboards

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Job Details