IT Trainer

IT Trainer (Entry Level)
Job title: IT Trainer – Entry Level
Salary: Scale 6
Contract: Permanent, full time
Location: Force wide

Looking for a role where you can help shape the digital capability of a whole organisation?
This pivotal position sits within West Yorkshire Police’s Learning and Organisational Development function (People Directorate), delivering high quality training that supports thousands of staff, officers and volunteers across the Force. We’re looking for someone enthusiastic, organised and motivated - someone who can inspire confidence in learners while helping them develop the essential digital skills needed in modern policing.

As part of our IT Training Team, you will design, deliver and maintain engaging learning solutions across a wide range of critical information systems and devices. You’ll work closely with colleagues, partner agencies and external forces to support effective, safe and compliant system use, contributing directly to the operational capability of West Yorkshire Police.

This is an excellent opportunity for someone looking to build or develop a career in Learning and Development, with clear routes for progression and professional growth.

Role and Responsibilities
You will play a central role in delivering high quality learning and development across the organisation. This includes designing and delivering training programmes, supporting learners, assessing competence, and maintaining accurate, relevant learning materials.
Key duties include:
• Designing, developing and maintaining high quality learning solutions and training resources
• Delivering training on core information systems, including life critical systems essential to policing activity
• Creating an inclusive, safe and effective learning environment for all learners
• Assessing learner competence, providing constructive feedback and authorising system access where required
• Advising and guiding learners during and after training, including providing post course support
• Identifying learning needs and developing evidence based learning outcomes
• Maintaining CPD to ensure skills, knowledge and delivery methods remain current
• Supporting the safe use, storage and security of training equipment

Expectations
To succeed in this role, you will be expected to:
• Communicate clearly and professionally, both verbally and in writing
• Demonstrate confidence in working with IT systems and Microsoft Office applications
• Use a range of teaching methodologies to meet individual learning needs
• Work independently and as part of a wider team delivering around 600 courses per year
• Apply the Police Code of Ethics and promote Diversity, Equality and Inclusion in all interactions
• Manage your own workload effectively, meeting deadlines and supporting colleagues as required
• Travel across West Yorkshire and work flexibly (including occasional evenings and weekends)

Essential Criteria
• Excellent written and verbal communication skills
• Working knowledge of computer-based information systems
• Working knowledge of Microsoft Office programmes
• Ability and commitment to work towards a Level 3 Learning and Development qualification
• Commitment to Continuous Professional Development (CPD)
• Ability to complete assessor awareness training

Benefits / What We Offer
West Yorkshire Police staff can access a wide range of benefits designed to support work–life balance, wellbeing, development and financial security. These include:
• Generous annual leave allowance - 29 days annual leave, rising to 34 days after five years of service (plus bank holidays)
• Flexible working options, arrangements to help you manage your professional and personal commitments
• Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme
• Membership options for the Police Treatment Centre and The Police Children’s Charity (eligibility-dependent)
• Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card
• Option to sign up to our Cycle to work scheme (eligibility-dependent)
• Access to a wide range of internal wellbeing services and support programmes
• Opportunities for career development and training
• Supportive HR policies, including maternity, paternity and other family-friendly provisions
• A meaningful career with a clear sense of purpose supporting policing services that protect communities
• Opportunities to join staff networks, wellbeing groups, and sports clubs
• Training – training will be delivered on various software packages. A mentor will be assigned and personalised development will be created based on a training needs analysis
• A personal training and development plan will support building confidence and knowledge to increase portfolios overtime

We are proud to be a member of the Fair Work Charter.

How to Apply
Join us in delivering high quality digital training that supports policing across West Yorkshire. This is a fantastic opportunity to contribute to essential learning while developing your own skills and career.

The successful candidate will be subject to personal and financial vetting checks prior to appointment.

Please submit a full CV as part of the application process.

The vacancy will close on the 28th April (Apply online only) at 23:55 hours.

You MUST remove all personal information from your CV, including:
• Name
• Age
• Sex
• Address

Applications containing personal details will be rejected..

This post will close at 23:55 hours on 28th April 2026.