BDM Sales Manager

TS Sales Manager SMB

Here at Westcoast, we are responsible for distributing some of the best-known global IT brands to resellers, retailers, and other organisations in UK and beyond. We're an innovative business which thrives on teamwork and the potential of our people. Join us and turn your passion into a paycheck!

What is the role?

This position will be a Sales Management role. Key responsibilities will be leading and managing your team, so leadership experience is essential. In addition, the Sales Manager should possess excellent organisational skills, the ability to lead, drive and inspire, and have an excellent attention to detail. Understanding of credit/risk will also be central to the role, understanding Enterprise and Datacentre, and a deep knowledge of the IT Channel is required.

Manage the Business Development and Account Management team with the aim of exceeding core business objectives.

• Increase GP and revenue in team aligned customers base for both designated vendors.
• Drive Share within targeted partners
• Manage, develop and support your team
• Support the team in achieving their objectives – become TS Sales Specialists
• Establish trusted customer relationships and do regular updates and reviews with top partners.
• Provide best in class service levels and become the channels most valued distribution partner.
• Work collaboratively with SMB Sales team and Product in delivering the business and customer objectives.
• Aim to improve the process and systems we use on the team.
• Help the team progress, achieve their KPIs and become valuable to their customers

If you join us, this is what your day to day will look like:

• Manage the SMB Technology Solutions Sales team as a leader of the business.
• Manage team targets around revenue, GP and KPI's.
• Manage, coach, and support the TS account managers and Business Development Executives on activity around core KPI's.
• Understand the account base and demonstrate accurate account mapping, subsequent commercials, and forecasting.
• Develop business relationships with key stakeholders within the specific vendors and customers.
• Develop relationships with Westcoast key stake holders in Credit Control, Customer Services, IT and Finance.
• Be the initial escalation point for all day-to-day issues both customers and colleagues
• Conduct staff one to ones (PDD) on a regular basis to identify training needs and encourage success across the team
• Work with Operations to enable accounts to run more efficiently though automation

Is this the role for you?

To be successful in this role you will have some of the following skills and experience, and the desire to develop in other areas:

• A previous track record in sales is essential
• Experience of working in an IT Distributor, Managed Services Provider, Systems Integrator, Vendor, or IT Reseller highly desirable.
• Proactive and commercially minded with excellent communication skills
• Able to motivate and manage a team to succeed in a target-driven, high-pressure environment
• Able to communicate at all levels, articulate issues with clarity and affect change
• Comfortable reviewing existing practices and making recommendations to improve
• Able to conduct client visits and lead client meetings
• Ability to adapt to changing situations with confidence and professionalism
• A willingness to learn and motivation to continuously develop your industry knowledge
• Excellent attention to detail

What will we do for you?
This is an excellent opportunity to develop your knowledge and understanding of the IT industry, build a career with a Sunday Times Top Track 100 business and develop strong, long standing industry relationships.

• We will help you grow! To help you unlock your full potential and progress your career, we provide you with all the training and development opportunities you will need to succeed. We offer funded Apprenticeships, work-based studies, and professional qualifications.

• We have a generous benefits package including, 25 days holidays, employee referral bonus scheme, staff purchase discounts on IT products, electronics, mobiles, accessories, and mobile phone contracts.
  
• You'll also have access to Westcoast Wellbeing – including full Employee Assistance services, access to mental health counselling, virtual GP, Physiotherapy and Perks and Rewards, enhanced family leave policies, life insurance and schemes including eye care and cycle to work.

• Our teams enjoy many social and charitable events throughout the year.

What's next?

If you are ready to work for a company which believes people are the most important asset, highly recognises and rewards their employees, then click apply and complete the short application process (5-6 mins).

Please be aware that our recruitment team handles a high volume of applications, making it challenging to provide individual feedback to every candidate. If you do not receive a response from us within 14 working days, kindly note that we have chosen to pursue other candidates for this opportunity. We appreciate your interest and encourage you to explore future opportunities with us.