ForgeRock/PingID Developer

ForgeRock/PingID Developer

Whitehall Resources are looking for a ForgeRock/PingID Developer. This role is hybrid working with 3 days per week onsite in either Edinburgh or Bristol, and the remainder remote working, for an initial 6-month contract.

*Inside IR35*

Job Summary:
As a PingID & ForgeRock Onboarding and Verification Specialist, you will play a critical role in securing digital identities and access across global financial platforms. You will manage the onboarding and verification of users using PingID for multi-factor authentication and ForgeRock for identity governance, ensuring compliance with financial regulations and internal security policies.

Key Responsibilities:

User Onboarding & Identity Verification
- Facilitate onboarding of employees, contractors, and third-party users across Finance's global operations.
- Verify user identities in alignment with Know Your Employee (KYE) and compliance standards.
- Ensure secure MFA enrollment and device registration using PingID.

Access Management & Governance
- Configure and maintain role-based access controls (RBAC) and life cycle policies in ForgeRock.
- Support access reviews, certifications, and entitlement audits.
- Integrate ForgeRock with financial systems and internal platforms.

Security & Compliance
- Ensure IAM processes align with regulatory frameworks (eg, SOX, GDPR, PSD2).
- Monitor authentication logs and respond to anomalies or access violations.
- Assist in internal and external audits related to IAM.

Support & Troubleshooting
- Provide Tier 1 and Tier 2 support for PingID and ForgeRock-related issues.
- Troubleshoot MFA failures, access provisioning errors, and identity sync issues.
- Collaborate with IAM engineering and vendor support for escalations.

Documentation & Training
- Develop onboarding guides, compliance checklists, and training materials.
- Conduct training sessions for new hires and support teams.
- Maintain technical documentation and contribute to the IAM knowledge base.

Required Skills & Qualifications:
- Experience with PingID and ForgeRock in a financial or enterprise environment.
- Strong understanding of IAM principles, MFA, SSO, and identity federation.
- Familiarity with authentication protocols (SAML, OAuth2, OpenID Connect).
- Knowledge of financial compliance frameworks and audit practices.
- Excellent communication and stakeholder engagement skills.

Preferred Qualifications:
- Certifications in Ping Identity and/or ForgeRock technologies.
- Experience with IAM integrations in financial systems and cloud platforms (eg, Azure AD, AWS).
- Knowledge of Scripting (eg, PowerShell, Python) and RESTful APIs.
- Experience with identity life cycle automation and governance tools.

Key Performance Indicators (KPIs):
- Time to onboard and verify users.
- Number of access-related incidents resolved within SLA.
- Compliance audit success rate.
- Accuracy of access provisioning and de-provisioning.
- User satisfaction scores from onboarding and support interactions.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.