Operational Resilience Lead

Operational Resilience Lead

Whitehall Resources are currently looking for an Operational Resilience Lead.

You will be required to use an FCSA Accredited Umbrella Company for this role.

Key Requirements:

- The OpRes Lead will be responsible for driving the implementation of the Capacity Management Framework at Business Service level, across Important Business Services (IBS) and Critical Operations (COs).
- The role requires strong leadership, the ability to engage senior stakeholders, and oversight to ensure capacity practices are Embedded in operational resilience framework.

Key Responsibilities:

- Lead the adoption of Capacity Management practices within IBS and COs.
- Partner with Operational Resilience Entity Leads to align capacity requirements with resilience objectives.
- Provide oversight of framework implementation. Monitor adoption progress, identify risks and gaps, and drive remediation or escalation as required.
- Manage stakeholder engagement with senior business and technology leaders.

Key Experience:

- Strong stakeholder management and influencing skills at senior levels.
- Knowledge of regulatory requirements for Operational Resilience (eg, IBS, COs).
- Understanding of capacity management, risk management, and service governance practices.
- Ability to lead cross-functional initiatives and deliver within a complex, multi-entity environment.
- The Supplier will provide leadership for the development and adoption of the Capacity Management tool, acting as Product Owner to drive design, backlog prioritisation, and stakeholder alignment.
- Product Ownership: Define tool requirements, maintain product backlog, prioritise features.
- Lead integration of the tool with other enterprise practices and tooling (eg, SDLC, OMAR, Observability, Architecture, Service Management).
- Coordinate with business and technical stakeholders to align functionality with adoption objectives.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.