Online Campaign Manager

Digital Ad Campaign & Technical Success Consultant

📍 London, UK | Contract – 6 Months | Inside IR35 | £160/day | 4 days onsite Farringdon + 1 remote

About the role

We're hiring on behalf of a major technology and social media platform, known for its camera-first products connecting hundreds of millions of users worldwide through visual messaging, augmented reality, and wearable tech.

This is a newly created function supporting advertiser operations across the UK. You'll combine hands-on campaign management, performance troubleshooting, and technical issue triage — helping advertisers and agencies run healthier, better-performing campaigns.

You'll respond to live campaign alerts, investigate pacing and delivery issues, support launch readiness, diagnose technical blockers, and drive recommendations through to implementation — working closely with Account Managers, Technical Solutions teams, Product, and advertiser-side technical contacts.

What you'll do

• Own execution, diagnosis, and operational follow-through for priority advertiser campaigns, with clear escalation where needed
• Help build the case for the role's ongoing value — tracking recommendation adoption, customer health, and resolution speed
• Monitor campaigns for delivery blockers, error codes, pacing risk, budget-utilisation drops, and performance dips
• Run pre-launch readiness checks across assets, setup, dependencies, and measurement requirements
• Develop practical optimisation recommendations covering pacing, delivery, audience, creative, bidding, and measurement
• Communicate recommendations and resolution steps directly to advertisers and agencies, in partnership with the Account Manager
• Track objections and blockers through to resolution, closing the loop with all stakeholders
• Work with advertiser-side developers on integration issues, escalating bugs and complex signal problems to internal technical teams with clear business context
• Support pilot measurement by capturing outcomes, workflow data, and time-to-resolution metrics

What we're looking for

• Strong grounding in digital ad campaign management — auction dynamics, pacing, budget utilisation, optimisation, and troubleshooting
• Working knowledge of tracking pixels, Conversions API, Mobile Measurement Partners, web analytics, attribution, and third-party measurement tools
• Comfortable turning campaign data into a clear story and practical recommendations; experience with Looker, Tableau, or similar
• Excellent written, verbal, and presentation skills — able to translate technical detail for non-technical audiences
• Confident working directly with advertisers, agencies, developers, and cross-functional partners
• Able to work independently in a fast-moving environment while collaborating across regional and global teams

Minimum requirements

• Bachelor's degree or equivalent experience in marketing, advertising, technology, STEM, or related field
• 1+ years' experience in digital advertising, ad tech, technical account management, campaign operations, or solutions consulting
• Experience supporting advertisers, agencies, or internal sales teams with setup, optimisation, measurement, or troubleshooting
• Experience communicating recommendations and resolution steps to both technical and non-technical audiences

Nice to have

• Experience in a technical solutions, TAM, or campaign success role in a revenue-focused environment
• Advanced knowledge of tracking pixels, API integrations, MMPs, and attribution
• Troubleshooting experience using APIs, JavaScript, HTML5, CSS, Python, or browser dev tools
• Experience with Ads Manager or comparable advertising/campaign-management platforms