Insurance Operations Manager

Operations Manager | Insurance Operations | Lloyd's Market | Hybrid (London) | Permanent

Our client, a tech-driven insurance company specialising in the specialty insurance market, is seeking an experienced Operations Manager to play a key role in supporting and improving operational processes across their rapidly growing business.

You'll thrive in this role if you bring:

• A solid background in delegated authority operations, with a strong understanding of bordereaux management
• Deep working knowledge of Lloyd's products and multi-line exposure (eg, Property, Marine, Casualty)
• Proven experience onboarding and supporting MGAs
• A sharp eye for data quality, operational controls, and reporting - ideally with experience improving processes across premium, cash, and bordereaux reconciliation
• Strong cross-functional collaboration skills, able to work effectively with teams across Sales, Technology, Finance, and outsourced operations

This is a permanent opportunity paying £50,000 - £80,000 depending on experience, with hybrid flexibility (1-2 days a week in London).

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Operations Manager | Insurance Operations | Lloyd's Market | Hybrid (London) | Permanent