Operations Administrator (Maternity Cover)

Operations Administrator (Maternity Cover) - London, Hybrid | £26,120

The Role

We’re looking for a proactive and tech-savvy Operations Administrator to join Winlight Recruitment on a fixed-term maternity cover basis, commencing 1 June 2026 for approximately 9 months. The end date is subject to the return of the substantive postholder and may end earlier or be extended accordingly.

This is a genuinely exciting time to join us - we are actively embedding AI into how we operate, and this role offers a real opportunity for someone with a passion for technology to grow alongside that journey, picking up hands-on experience that goes well beyond a traditional operations role.

This is a broad, hands-on role at the heart of the business - supporting every department, touching every system, and keeping day-to-day operations running smoothly. You’ll report directly to the CEO and work independently on a wide range of tasks, from systems administration and IT support to digital marketing and office coordination.

What You’ll Be Doing

• Managing and maintaining our Monday.com workspaces and automations - the operational backbone of the business
• Monitoring IT support tickets and escalating or assisting alongside our external IT team where required
• Supporting AI tool adoption and technology implementation across the business
• Coordinating new starter and leaver logistics - system access, IT equipment and practical onboarding support
• Designing bespoke graphics in Canva for key dates, milestones and campaigns
• Reviewing, adjusting and publishing social media content across LinkedIn, Instagram and Facebook
• Managing vendor relationships, office supplies, travel bookings and team events
• Preparing weekly, monthly and quarterly operational reports
• General office coordination - post, merchandise, minor troubleshooting and ad hoc support

What We’re Looking For

Essential

• Experience in an operations, administration or similar cross-functional role
• Technologically confident and a fast learner - Monday.com experience is a plus but not essential
• A genuine interest in AI and emerging technology - someone who uses AI in their day-to-day life and is curious about how it can be applied at work
• Proficient in Microsoft 365 - Outlook, Teams, SharePoint, Excel, PowerPoint and Word
• Highly organised, an excellent communicator and comfortable working independently
• Patient, approachable and happy in a support-facing, training-style capacity
• Discreet and professional - you’ll have access to confidential operational data
• Able to commute into London

Desirable

• Experience with Canva or similar design tools
• Exposure to machine learning or broader technical skills
• Background in tech support, systems training or a similar role

Why Join Us?

• Comprehensive handover and onboarding - you’ll be set up for success from day one
• A supportive, friendly team with regular social events
• You’ll be at the centre of our AI journey - not just using the tools, but actively helping to shape how we adopt and embed them across the business
• A genuinely varied role where no two days are the same
• You'll receive hands-on training across our full technology stack - from Monday.com to AI tools - giving you real, transferable experience that will genuinely add to your skillset

Winlight Recruitment – Consultants That Care