Ward Clerk
Job summary
An exciting opportunity has arisen for the role of Ward Clerk to join the Neonatal Team at Wirral Women and Children's Hospital.
The Ward Clerk will work as part of a small team providing admin and clerical support for our Neonatal Unit.
The successful candidate will work closely with nurses/midwives and multidisciplinary team that work across the neonatal unit each shift, working closely to provide safe, high quality care.
This will be 26 hours over 3 days working Wednesday, Thursday and Friday.
Main duties of the job
Main duties include booking appointments, rescheduling appointments, answering telephone queries and acting upon query accordingly. Using Cerner Millennium to admit, transfer and discharge patients. Liaising with other departments for bookings. Reception duties are also a part of this role along with supporting Maternity Patients and visitors when they arrive and during their stay.
Wirral Women and Children's Hospital provides care for approximately 3,300 low and high-risk women per year, encompassed within the unit is a Level 3 Unit for Neonatal Services, Children's Services and Women's Unit.We have a reputation for innovation in providing high-quality care to low and high-risk women in a hospital/community setting.
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job description
Job responsibilities
Please see Job overview & attached Job description for further information about the Ward Clerk position available with WUTH.
Person Specification
Qualifications, Specific Experience & Training
- NVQ 2 in a relevant subject or equivalent experience of working in an administrative role.
- Educated to GCSE or equivalent
- Previous experience in an NHS acute hospital
- Previous experience of the Cerner Millennium information system
- ECDL
Knowledge and Skills
- Basic working knowledge of IT.
- Good keyboard and computer skills.
- Good verbal and written communication skills
- Good time management and organisational skills
- Awareness of health and safety standards including COSHH guidelines
- Knowledge of NHS admin process
- Awareness of information governance
- Ability to prioritise work to deadlines and use own initiative
- Excellent customer service skills
- Knowledge and confidentiality and Caldicott Guidelines
Personal Attributes
- Ability to work under pressure
- Ability to handle conflict and aggression
- Ability to work as part of a multidisciplinary team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Wirral University Teaching Hospitals NHS Trust
Address
Women's & Children's Department -Neonatal - WUTH
Arrowe Park Road
Upton
CH49 5PE
United Kingdom
Employer's website
https://www.wuth.nhs.uk