Legal Office Apprentice

We are a professional paralegal and legal support services firm providing high-quality administrative, data, and client-focused support within the legal sector. We pride ourselves on delivering accurate, confidential, and efficient services to clients while maintaining excellent customer care standards.

We are seeking a motivated and organised Admin/Data Level 3 Apprentice to join our growing legal support team.

This role is ideal for someone looking to develop a career in legal administration, data handling, and customer service, with exposure to basic accounting and finance tasks.

The successful candidate will receive structured training while gaining hands-on experience in a professional legal environment.

Administrative & Data Duties:

• Accurately input, manage, and update client and case data using internal systems
• Maintain digital and physical filing systems in line with data protection regulations
• Prepare and format legal documents, correspondence, and reports
• Support paralegals and legal staff with general administrative tasks
• Ensure accuracy, completeness, and confidentiality of all records

Customer Service Responsibilities:

• Act as a first point of contact for clients via phone, email, and in person
• Provide professional, courteous, and timely responses to client enquiries
• Update clients on case progress where appropriate and escalate queries when needed
• Build and maintain positive client relationships
• Handle sensitive information with discretion and professionalism

Accounting & Finance Support:

• Assist with invoicing, billing, and payment tracking
  Record financial data accurately using spreadsheets or accounting software
• Support reconciliation of client accounts under supervision
• Assist with expense tracking and basic financial reporting
• Follow company procedures and compliance requirements related to finance

General Duties:

• Support compliance with legal, regulatory, and internal policies
• Assist with audits, data checks, and quality assurance tasks
• Participate fully in apprenticeship training, reviews, and assessments
• Carry out any other reasonable duties as required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Team working
• Initiative

• Maths and English GCSE, grade (Grade A-C or 4-9) (Essential)