Senior Product Designer (London)

Job Description

hackajob is collaborating with Wise to connect them with exceptional professionals for this role.

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Company Description

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Wise is a global technology company, building the best way to move and manage the world’s money.
\nMin fees. Max ease. Full speed.

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Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

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As part of our team, you will be helping us create an entirely new network for the world's money.
\nFor everyone, everywhere.

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More about our mission and what we offer.

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Job Description

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We’re looking for an exceptional Senior Product Designer for Recommend. In this role, you will be responsible for the end-to-end user experience of Wise’s referral program, acting as a constant advocate for a design-led and user-friendly approach. You will oversee the full referral lifecycle, from initial strategy and customer awareness to ensuring a smooth sharing experience and successful reward claims.

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Here’s how you’ll be contributing:

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• \nLead the Referral Experience: Own the end-to-end UX for the referral program, ensuring every touchpoint from awareness to reward claim is seamless.\n

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• \nStrategic Influence: Proactively contribute to the team’s product vision and quarterly planning, influencing the overall referral strategy and managing stakeholders' expectations.\n

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• \nCollaborative Design: Work side-by-side with Content Designers and sync regularly with PMs, Engineers and Operations to align on design strategy.\n

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• \nUser-Centric Research: Conduct comprehensive UX research activities including interviews, surveys and competitor analysis to define use cases and test solutions.\n

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• \nFull-Stack Execution: Drive the design process from ideation and storyboarding to high-fidelity UI designs and interactive prototyping.\n

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• \nOrganisation: Manage the design calendar, Kanban boards and Jira tickets while maintaining clear documentation for engineering handovers.\n

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• \nQuality Assurance: Partner with engineers during the build phase and lead QA efforts with documented follow-up actions to ensure design integrity.\n

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This role will give you the opportunity to: 

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• \nShip work you’re proud of. Craft experiences that are innovative, easy to use and clear.\n

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• \nOwn your impact. Product teams decide what opportunities to work on, and define their success metrics.\n

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• \nElevate product quality. You define what ‘good’ looks like to your team. And you help them deliver it.\n

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• \nBe part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money.\n

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About you: 

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• \nYou have a well established track record of experience as a Product Designer, championing customer-first design initiatives in world class teams\n

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• \nYou’ve got a portfolio of well-crafted, impactful work that solves real problems for real people.\n

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• \nYou default to prototyping when presenting your work.\n

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• \nYou’re a natural collaborator, designing in the open, leveraging other functions’ expertise and taking them on the journey with you.\n

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• \nYou understand that good design is often a journey to identify the right thing to build, using early concepts and prototypes to help build conviction along the way.\n

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• \nYou have a high-level of design craft, strong visual skills and an interest in brand\n

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• \nYou are comfortable designing for mobile surfaces\n

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• \nYou’ve worked with design systems to produce beautiful and functional design that scales.\n

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• \nYou practise evidence-based design, and can rationalise your decisions clearly and credibly.\n

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Additional Information

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For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

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We're proud to have a truly international team, and we celebrate our differences.
\nInclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

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If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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Keep up to date with life at Wise by following us on LinkedIn and Instagram.