Business Process Analyst

We at Work Lyf Group are seeking a proactive and analytical Business Process Analyst for our client based in Stone. Your role will be to support the implementation of a new ERP system and lead process improvement initiatives across the organisation. This role is key to improving operational efficiency, aligning technology with business objectives, and fostering cross-functional collaboration.

Key Responsibilities

• Lead the successful implementation of ERP systems, ensuring alignment with business requirements
• Conduct detailed business analysis to identify inefficiencies and recommend process enhancements
• Collaborate with teams to document, map, and optimise workflows
• Analyse data to support strategic decision-making and performance monitoring
• Deliver exceptional internal customer service during system transitions and process changes
• Communicate effectively with stakeholders to gather requirements and share insights
• Create and maintain process documentation and training materials
• Monitor the impact of process changes and continuously seek improvement opportunities

Skills & Experience

• Experience in business analysis and process improvement
• Hands-on involvement with ERP systems (implementation or support)
• Strong analytical and problem-solving abilities
• Excellent communication and stakeholder engagement skills
• Proficiency in data analysis tools and techniques
• Ability to work independently and collaboratively in a dynamic environment

Qualifications

• Degree in Business, IT, or a related field (or equivalent experience)
• Certification in Business Analysis, Lean Six Sigma, or similar is advantageous

Benefits

• Competitive salary and benefits
• Opportunity to shape digital transformation initiatives
• Supportive team culture and professional development