Sales Development Representative

The Role

This role is for ambitious applicants looking to build a long-term career in software. Workforce.com will provide extensive training and professional development to equip you with strong sales skills to prospect new customers. At Workforce.com , you will gain career progression opportunities and be incentivised by a generous uncapped commission structure.

This is an on-site position located at our headquarters in Shoreditch, London.

Core Responsibilities

• Drive sales development by engaging with prospective clients via phone and email.
• Build meaningful relationships with larger target accounts with a longer-term sales horizon.
• Research businesses, and understand the key indicators, industry trends, demographics, and decision-makers, to influence target account strategy.
• Progress prospective clients down the sales funnel towards a final meeting with an Account Executive to close deals.
• Source new accounts for your pipeline.
• Write convincing emails to prospective clients enticing them to book demonstrations.

Key skills

• Excellent phone manner, strong communication skills
• Quickly absorb technology concepts and products

About You

• Strong work ethic and initiative to create new opportunities.
• Attention to detail and refined organisational skills.
• Outcome-oriented and driven to excel.
• Open to learning and incorporating new sales strategies.
• Experience in Hospitality, Retail or Care Homes preferred, but not required.
• No degree required.

Great Training Program and Opportunities to Learn

We ensure our sales team has the tools and training to succeed. We aren’t a boiler room and don’t churn and burn leads.

Career Progression & Growth at Workforce.com

Workforce.com offers a clear progression pathway for incoming staff starting in a sales role. Leadership team members across all offices began at the company in a sales capacity. Previous SDRs now thrive in diverse roles across the company, including account executives, partnership managers, and account managers.

The Company

Workforce.com is an established, fast-growing tech company. We are on a mission to build the UK’s leading all-in-one workforce management platform. Our vision is to eliminate employment friction for shift and hourly workers, reducing the world’s unemployment rate. Our main activities centre around engineering, marketing, sales, research, and supporting functions. We build software that helps businesses manage their rotas, time & attendance, staffing optimisation, employee engagement, payroll, and labour compliance.

Working at Workforce.com

We hire people that want to work with people.

We have around 4 socials a year, including an epic Christmas party.

We have an International team that we interact with. Sometimes they visit us, and occasionally team members visit them.

While it’s not guaranteed every year - performance pending - our last 4 years we have had retreats in Madrid, Bratislava, Varna and Malaga.

We are based in London, and we work at the office every day . Coffee, tea, beer, cereal, fruit, and snacks are all included.

• Private medical insurance including dental, optical, mental health, hearing and an employee Assistance Program
• Blackhawk Extras Scheme - Discounts of 4-12% across most shops including tax deductible homewares
• Tech Scheme
• Cycle Scheme
• Auto enrolment in pension scheme
• Learning and Development prioritised
• Employee referral bonus scheme of £1,000
• Annual performance reviews and personal development plans
• Support to participate in or speak at events

Our principles

• The thing that sets us apart is speed
• Get it done
• There are no silver bullets, but there is compounding revenue growth
• The best way to make the world a better place tomorrow, is to gain more market share today
• Talk to customers
• Talk to each other in person, the worst form of communication is a text comment
• Question the fundamental building blocks of the world
• Every customer gets the same code

Further Benefits

✓ Real projects: We hire based on real demand, not arbitrary hiring or funding rounds.

✓ Mentoring & Training: You will have access to colleagues and mentors to guide you through your early career.

✓ Experience: You won’t be shielded from customers or responsibility.

✓ Culture: You will be part of a passionate team that doesn’t suffer boredom easily.

✓ Incentives: Uncapped commission structure.

Who you will learn and work with on a day-to-day basis:

Will Morley - General Manager

Will was the first UK hire at Workforce over seven years ago and has played a key role in its growth into a business serving more than 1,000 UK customers. With experience across many of the industries Workforce supports, he now leads the UK office.

Mitch Cook - Sales Team Leader

• Before joining Workforce, Mitch spent nine years in the hospitality industry. Since joining Workforce five years ago, Mitch has worked his way through the ranks—starting in Customer Success, then moving into an SDR role in our Australian office before transferring to London. There, he progressed from SDR to Account Executive, to Lead AE, and now leads our UK sales development efforts. Mitch’s journey is a great example of the career growth opportunities available at Workforce.