Technical Administrator

Are you a highly organised and detail-oriented individual looking for an administrative role in a dynamic technical environment? We are seeking a Technical Administrator to provide essential support to our Technical Consultants across both training and consultancy services. This is a fantastic opportunity to gain experience in a professional and fast-paced setting.

Role Overview:

As a Technical Administrator, you will play a vital role in ensuring the smooth running of our technical department by assisting with documentation, client communications, appointment scheduling, and general administrative duties.

Key Responsibilities:

• Format technical documents to meet company standards.
• Send welcome and renewal packs to clients.
• Schedule and confirm appointments for technical consultants.
• Prepare and send training confirmation letters and certificates.
• Take minutes at staff and technical meetings.
• Maintain accurate and up-to-date client files.
• Assist in the distribution of the monthly technical newsletter.
• Onboard new clients and ensure a smooth transition.

General Office Duties:

• Answer telephone calls and handle inquiries.
• Manage incoming and outgoing post and faxes.
• Maintain office tidiness and provide refreshments for staff and visitors.
• Arrange travel, accommodation, and parking as needed.
• Meet and greet visitors in a professional manner.

Who We’re Looking For:

• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Ability to multitask and work efficiently under pressure.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in a technical or consultancy environment is advantageous but not essential.

Contract Details:

• Position: Full Time (37.5 hours per week)
• Location: Willenhall, West Midlands
• Reporting To: Office Manager
• 31 days holiday (inclusive of Bank/Public Holiday) Additional 2 days on completion of 5 years service
• Death in Service Benefit
• Pension

If you are proactive, reliable, and eager to contribute to a busy technical team, we would love to hear from you!