Growth Operations Lead

Hybrid (Tue / Wed / Thu in office) · Competitive Compensation

Ant International is one of the world's leading digital payments and financial services providers - a business that has already transformed how hundreds of millions of people and businesses manage money across Asia. With global ambitions and the infrastructure to match, Ant International is now driving that same revolution across the rest of the world.

WorldFirst is one of Ant International's four flagship brands - and the platform leading the charge for businesses going global. Trusted by over 1.5 million businesses worldwide, WorldFirst makes it simple to collect payments, convert currencies, and scale internationally across 100+ marketplaces. We operate with the energy and speed of a start-up, backed by one of the most powerful fintech ecosystems on the planet.

1.5M+

businesses on platform

100+

global marketplaces

140+

currencies supported 🚀

WHAT YOU'LL ACTUALLY DO

1. Regional Growth & Revenue: Responsible for growth and revenue targets in key markets; gain deep insights into overseas remittance user needs, identify target audiences, and develop user growth and operational strategies.
2. User Growth Planning: Design and execute user growth plans; define and strengthen product competitiveness; enhance user acquisition efficiency and product awareness through cross-functional collaboration.
3. User Experience Optimization: Monitor and continuously optimize user experience and user lifecycle management; improve acquisition conversion and repeat purchase rates.
4. Marketing Campaigns: Plan and execute online/offline campaigns related to overseas remittance services; drive market penetration and brand awareness.
5. Data-Driven Decision Making: Analyze user behavior data to drive product optimization and operational strategy adjustments; achieve user growth targets.

WHAT WE'D LOVE YOU TO BRING

1. Education & Experience: Bachelor's degree or above; 5+ years of B2C user operations experience; prior global C2C user growth/product/operations experience preferred.
2. Project Experience: Proven track record in successful user growth/marketing campaigns; familiarity with overseas remittance business is a plus.
3. Data Analytics: Strong data analysis skills; data-driven mindset; ability to independently use data tools for analysis, insights, and strategy formulation.
4. User-Centric Mindset: Deep understanding of user needs; independent thinking on operational strategies.
5. Personal Attributes: Open-minded; strong learning ability; high sense of responsibility and self-motivation; excellent communication, cross-functional collaboration, and execution skills.

LIFE AT WORLDFIRST

We're proud of what we've built, and even more excited about where we're going. Here's a little of what you can look forward to.

• The right moment. We've already proven our model in East Asia as number one. Now we're scaling it globally - with start-up energy and a world-class platform behind us.
• Flexible & Hybrid. Tuesday, Wednesday and Thursday in our office together - Monday and Friday yours to work from wherever works best for you.
• Food and drink on us. Free breakfast & coffee, every week in the office. On top of that, a drinks fridge that opens every Thursday at 4.30pm sharp.
• Culture & Connection. Multi-cultural socials, and a team that genuinely reflects the global world we operate in.

EQUAL OPPORTUNITIES

We believe the best teams are built from different backgrounds, perspectives, and experiences. WorldFirst is an equal opportunities employer - we hire on merit and potential, full stop.

Whatever your background, if you've got the drive and the hunger, we want to hear from you. Need any adjustments at any stage of the process? Just let us know - we'll make it work.

DATA PRIVACY NOTICE

By applying, you consent to WorldFirst processing your personal data for the purposes of recruitment and candidate assessment. Your information is handled in accordance with our Privacy Policy and applicable data protection legislation, including UK GDPR and EU GDPR.

We retain application data for up to 12 months after the close of the recruitment process, after which it is securely deleted. You can request access to, correction of, or deletion of your data at any time by contacting privacy@worldfirst.com. Your data will not be shared with third parties outside the recruitment process without your explicit consent.

If this sounds like your kind of role, let's talk.

We'd love to hear from you - apply today.