Data Quality Analyst

Job description

Job responsibilities

To take a lead role in the implementation and monitoring of reporting mechanisms to improve Management Decision Making process.

To lead in the provision of data intelligence and advice to the Divisional Director of Performance, Divisional Clinical Director, Performance Managers, Divisional Heads of Department and other managers within the relevant Directorates.

To collaborate with the Divisions in their annual performance, business and commissioning planning processes.

Meet with stakeholders to ensure that any potential opportunities or issues are identified early enough for action to be effective.

To have responsibility for any intelligence produced, validated or submitted by the post holder and within the team under their direction.

To support the quality and safety improvement within the division by providing analysis and guidance on measurement, reporting and data capture requirements.

Integrate into the associated division / function and work alongside performance leads, clinicians, managers, accountants to fully understand their requirements.

In collaboration with the Division, produce and review regular monthly assurance reports. Provide advice and support to divisional staff to aid interpretation of the reports and alerts to key managers with regards to anomalies and adverse variances.

Liaise with the accountants to ensure a full understanding of activity issues affecting financial performance in order that the divisions can be supported with appropriate intelligence in understanding pertinent action and decisions necessary to rectify poor performance.

Play a key role in obtaining divisional agreement and ownership of performance targets.

Set the standard for reporting of activity and performance, as well as reporting styles and formatting for the other DAA Analysts to follow.

Undertake constant horizon scanning to keep ahead of what is coming next to be prepared and aware of any business opportunities through review of benchmarking tools, advising and support the division / Trust accordingly.

Produce sensitive and confidential data for ad-hoc requests. Liaising with other departments and outside agencies to ensure that all deadlines, particularly tight deadlines, are met.

Perform complex patient based analyses from Trusts systems to tight deadlines. To use the tools provided primarily by (but not restricted to) the data warehouse.

Interpretation of national guidance/definitions and instigate and oversee the implementation of changes to the data warehouse.

Support the data quality responsibilities of business intelligence projects through the identification of data anomalies, provision of appropriate analyses and participation in investigations / audits.

Attend / participate in Trust training programmes, both within the department and with multi-disciplinary audiences.

To be aware of national developments within the NHS and the wider business intelligence community, and lead on ensuring the department stays up to date in actioning to its reporting.

Provide training sessions on a group or individual basis as and when required.

Work with users to resolve problems and issues with Business Intelligence reporting.

Work with clients in developing new BI reporting solutions and ensuring effective capture of end user requirements.

Document all procedures and work closely with Digital Teams to ensure the ongoing improvement in Trust recording and configuration of systems.

Support and promote the Trusts DAA Strategy.

Produce and safeguard sensitive and confidential data for ad-hoc requests.

Liaise with other departments and outside agencies to ensure tight deadlines are met.

Research and drive innovation, and where possible, explore automated approaches for BI reporting.

Assist with the identification of efficiencies, while being able to understand and explain the potential knock-on effect to quality and performance.

Provide the wider Trust with expert knowledge and understanding of the Trusts datasets, with the ability to explain the connection to operational processes.

Person Specification

Qualifications

• Educated to Degree / NHD Level in Mathematics, Statistics, IT or similar subject. Alternatively work knowledge & experience of equivalent level.

• UK Chip Level 1 or Above
• IT qualification

Experience

• Proven Analytical Experience
• Experience of working in a busy Information department.
• Experience of Validating Large or Complex Intelligence
• Track record of developing information outputs through assessment and use of the most efficient analytical tools.
• Experience of creating and delivering Training Programmes & Presentations to various levels of staff.
• Experience of supporting Non Information and management in the provision and interpretation of information.
• Capturing end user requirements
• Experience of Identifying, Managing or Communicating Data Quality Issues.

• Health Informatics Experience
• Use of Statistics / Forecasting
• Experience of Qlikview reporting software
• Experience of using Structured Query Language (SQL)
• Experience of Mentoring Junior Staff.
• Proven Track Record of Managing varied Projects and Programmes of work to tight Deadlines / Budgets.
• Experience of working with data related to the NHS National Performance Standards and KPIs
• Experience of Dashboard Development creating visually enhanced display formats.

Skills

• Microsoft Excel at an Intermediate Level
• Excellent Microsoft Office Awareness & Skill
• Excellent Numerical and Analytical skills, with the ability to turn raw data into presentable reports and charts.
• Excellent communication and presentation skills, both oral and written, combined with active participation and the ability to respond and provide direct feedback in sometimes-pressured circumstances.
• Ability to concentrate for long periods of time on diverse, complex analyses, with frequent interruptions.
• Able to assimilate information needs and convert into appropriate and feasible system requirements.
• Ability to translate non-technical requirements into technical solutions
• Ability to prioritise varied and high volume workloads to tight deadlines, both for self and team members.
• Diplomacy

• Microsoft Excel at an Advance Level
• Microsoft T-SQL
• Advance Mathematics
• Microsoft SharePoint
• Motivation and Negotiation skills.

Knowledge

• Thorough understanding of Data Quality, its Purpose, Potential Uses and Future Direction.
• Knowledge of Hospital/Clinical & Acute systems
• A sound understanding of local and national, current and long-term; NHS issues, Direction, Modernisation agenda and associated performance related targets.
• An understanding of the NHS National datasets and statutory returns currently in use, and central reporting requirements of an NHS Trust.
• Knowledge of QlikView and Reporting Services software

• NHS Commissioning / Payment By Results / HRG4
• Knowledge of WWL systems such as: Datix, SystmOne, Ardentia Data Warehousing, QlikView
• Security and Confidentiality standards.
• Knowledge and Awareness of current and emerging Data Quality trends and themes in order to best advise on future direction and systems development.
• Knowledge of Data Protection Act and application in current environment.

Additional

• Evidence of professional and /or personal Self-development.
• Excellent inter-personal skills.
• Motivation and a willingness to learn.
• Drive for Personal and Team Development.
• Willing to adopt a Flexible approach to working hours.
• Challenging and inquiring mindset combined with an aptitude for working within a changing environment.
• Must remain calm under pressure
• Attend relevant local and regional events.
• Willing to undertake further training / qualifications as necessary.
• Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Buckingham Row

1 Brick Kiln Lane

Wigan

WN1 1XX

Employer's website

http://www.wwl.nhs.uk/