Senior Data Information Analyst
Job summary
Do you have advanced data analysis skills and a passion for transforming workforce intelligence into meaningful insight?
Are you driven by data accuracy, automation, and improving how organisations understand and use workforce information?
This is an exciting opportunity to join WWL as a Senior Workforce Data Analyst, playing a pivotal role in shaping our digital workforce future.
Shortlisted candidates will be asked to complete a short technical assessment as part of the selection process. This will be proportionate to the role and designed to assess analytical and data-handling skills relevant to the post.
Main duties of the job
About the Role
As a key member of the Workforce Analytics & Systems Team, you will lead on the provision of high-quality workforce data, reporting, and system optimisation across the Trust.
You will work closely with theHead of Workforce Systems & Data Analytics to support strategic decision-making, workforce planning, compliance and delivery of the People Strategy.
This role includes:
- Leading the development of innovative data dashboards (Power BI/Qlik) with narrative-driven insight
- Ensuring ESR and all workforce systems are optimised, accurate and fully integrated
- Providing expert analysis to support recruitment, retention, absence, wellbeing and EDI workforce priorities
- Managing data integrity, quality assurance and audit processes
- Supporting statutory returns (e.g. WRES, WDES, PWR, NWRS)
- Leading on workforce systems training, capability-building and digital workforce improvements
- Managing and developing a Workforce Information Analyst
This is a highly influential role, supporting conversations at Executive, Divisional and system level.
You must be able to travel between the Wrightington, Wigan and Leigh sites as required by business needs.
About us
Choose Well - Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values.
People at the Heart
Listen and Involve
Kind and Respectful
ONE Team
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Job description
Job responsibilities
What Were Looking For
Essential Experience & Skills
- Significant experience in workforce data analysis, data visualisation or systems administration
- Advanced analytical skills, including managing large datasets, trend analysis and complex reporting
- Expertise in Microsoft Excel and strong skills in BI tools (Power BI/Qlik/SSRS)
- Experience developing dashboards, reporting suites and data quality processes
- Proven experience using ESR or similar systems, including upgrades and optimisation
- Experience delivering workforce data to senior stakeholders
- Ability to lead/contribute to system improvement projects and service redesign
- Highly effective communication skills, able to explain complex data clearly
- Strong organisational and prioritisation skills, with ability to work under pressure
Desirable
- Experience working in NHS workforce, HR, payroll or finance data
- SQL, AI/digital automation, or advanced analytics experience
- Understanding of rostering systems (HealthRoster)
- Experience managing a team
- Knowledge of procurement or IT contract management
About You
You will thrive in this role if you are:
- Passionate about using data to drive improvement
- Able to challenge, analyse trends and tell the story behind the data
- Confident working across multiple systems and stakeholders
- Proactive, solutions-focused and committed to high-quality standards
- Comfortable balancing strategic work with hands-on technical requirements
- Motivated by improving workforce experience and organisational insight
Why Join WWL?
- Play a central role in advancing our digital workforce vision
- Shape how workforce intelligence supports patient care and organisational priorities
- Be part of a strengthened, modernised People Services function
- Opportunities for professional development and leadership
- Flexible, supportive and collaborative working environment
Apply Now
If youre an analytical thinker with strong technical expertise and a passion for improving workforce systems and intelligence, we would love to hear from you.
Join us and help drive the future of workforce analytics at WWL.
Person Specification
Qualifications
- Degree-level qualification in relevant subject OR equivalent experience in workforce data/systems
- Evidence of further education, training, or professional development
- Evidence of CPD and/or project management qualification
Experience
- Significant experience analysing workforce or HR data (e.g. ESR or similar systems)
- Experience producing workforce reports, dashboards and analytical outputs
- Significant experience of presenting complex workforce information to senior stakeholders
- Experience managing large datasets and applying a range of analytical techniques
- Experience identifying trends, patterns and providing insight to inform decision-making
- Experience supporting workforce planning, forecasting or modelling
- Experience working within the NHS or public sector
- Experience using data visualisation tools (e.g. Power BI, Qlik)
Skills
- Advanced analytical and problem-solving skills, with the ability to interpret complex workforce datasets
- Advanced Excel skills (e.g. pivot tables, lookups, data modelling, data manipulation)
- Ability to develop and present clear, insightful and narrative-driven workforce reports and dashboards
- Ability to translate complex workforce data into meaningful insight for a range of audiences
- Strong influencing and stakeholder engagement skills, including the ability to challenge assumptions and interpretations
- Ability to work independently, prioritise workload and manage competing deadlines
- Strong communication and presentation skills, including explaining complex workforce information to non-technical audiences
- Ability to identify and investigate workforce data quality issues and inconsistencies
- Experience in developing dashboards and data visualisations (e.g. Power BI, Qlik)
- Experience using data transformation tools (e.g. Power Query, SQL)
Knowledge
- Understanding of workforce data structures (e.g. ESR, staff groups, cost centres)
- Understanding of workforce metrics (e.g. absence, vacancy, turnover, paybill)
- Understanding of workforce data quality, validation and reporting processes
- Knowledge of data protection and information governance
- Knowledge of NHS workforce reporting requirements (e.g. WRES, WDES, PWR)
- Understanding of workforce planning principles and methodologies
Personal Attributes
- High level of accuracy and attention to detail
- Ability to work independently and use initiative
- Ability to manage competing priorities and work under pressure
- Collaborative and professional approach
- Proactive and solution-focused mindset
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address
Buckingham Row, Brick Kiln Lane, Wigan, WN1 1XX
Brick Kiln Lane
Wigan
WN1 1XX
Employer's website
http://www.wwl.nhs.uk/