Specialist Intelligence Analyst (Development)

Job description

Job responsibilities

To take a lead role in the implementation and monitoring of reporting mechanisms to improve Management Decision Making process.

To lead in the provision of data intelligence and advice to the Divisional Director of Performance, Divisional Clinical Director, Performance Managers, Divisional Heads of Department and other managers within the relevant Directorates.

To collaborate with the Divisions in their annual performance, business and commissioning planning processes.

Meet with stakeholders to ensure that any potential opportunities or issues are identified early enough for action to be effective.

To have responsibility for any intelligence produced, validated or submitted by the post holder and within the team under their direction.

To support the quality and safety improvement within the division by providing analysis and guidance on measurement, reporting and data capture requirements.

Integrate into the associated division / function and work alongside performance leads, clinicians, managers, accountants to fully understand their requirements.

In conjunction with the Analytics team, produce and review regular monthly performance reports and disseminate to key divisional contacts. Provide advice and support to divisional staff to aid interpretation of the reports and alerts to key managers with regards to anomalies and adverse variances.

Liaise with the accountants to ensure a full understanding of activity issues affecting financial performance in order that the divisions can be supported with appropriate intelligence in understanding pertinent action and decisions necessary to rectify poor performance.

Play a key role in obtaining divisional agreement and ownership of performance targets

Set the standard for reporting of activity and performance, as well as reporting styles and formatting for the other DAA Analysts to follow.

Undertake constant horizon scanning to keep ahead of what is coming next to be prepared and aware of any business opportunities through review of benchmarking tools, advising and support the division / Trust accordingly.

Produce sensitive and confidential data for ad-hoc requests. Liaising with other departments and outside agencies to ensure that all deadlines, particularly tight deadlines, are met.

Perform complex patient based analyses from Trusts systems to tight deadlines. To use the tools provided primarily by (but not restricted to) the data warehouse.

Interpretation of national guidance/definitions and instigate and oversee the implementation of changes to the data warehouse.

Support the data quality responsibilities of business intelligence projects through the identification of data anomalies, provision of appropriate analyses and participation in investigations / audits.

Attend / participate in Trust training programmes, both within the department and with multi-disciplinary audiences.

To be aware of national developments within the NHS and the wider business intelligence community, and lead on ensuring the department stays up to date in actioning to its reporting.

Provide training sessions on a group or individual basis as and when required.

Work with users to resolve problems and issues with Business Intelligence reporting.

Work with clients in developing new BI reporting solutions and ensuring effective capture of end user requirements.

Document all procedures and work closely with the Production & Modernisation, Business Analysis and Data Quality Team to ensure the ongoing improvement in Trust recording and use of Information.

Support and promote the Trusts DAA Strategy

Produce and safeguard sensitive and confidential data for ad-hoc requests.

Liaise with other departments and outside agencies to ensure tight deadlines are met.

Research and drive innovation, and where possible, explore automated approaches for BI reporting.

Assist with the identification of efficiencies, while being able to understand and explain the potential knock-on effect to quality and performance.

Act as a mentor to junior staff in the team, ensuring that expert knowledge and skills are passed through the team and developed.

• Provide the wider Trust with expert knowledge and understanding of the Trusts datasets, with the ability to explain the connection to operational processes

Person Specification

Qualifications

• Educated to degree / HND level. Alternatively work knowledge & experience of equivalent level.
• Mathematics qualification - minimum GSCE pass
• Evidence of professional and /or personal development

• Educated to Degree / HND level in mathematics, statistics, or similar subject
• UK Chip level 1 or above

Experience

• Experience analysing data
• Experience of working within a Business Intelligence Department
• Experience of developing efficient information outputs
• Data interpretation
• Capturing end user requirements.
• Experience of validating large or complex intelligence.
• Experience of identifying, managing, or communicating data quality issues.

• Experience of working in a busy NHS Business Intelligence team. Alternatively, experience of working with data in a public sector healthcare setting.
• Use of statistics / forecasting
• Experience of web-based Business Intelligence reporting software such as Qlik
• Experience of supporting clinicians and management in the provision and interpretation of information

Skills

• Excellent numerical and analytical skills, with the ability to turn raw data into presentable reports and charts.
• Excellent communication and presentation skills
• Responsive to customer demands.
• Ability to translate non-technical requirements into technical solutions
• Ability to concentrate for long periods of time, with frequent interruptions.
• Ability to prioritise workload to tight deadlines
• Microsoft Excel at an Intermediate Level
• Excellent Microsoft Office awareness & skill

• Advanced Mathematics
• Statistics
• Forecasting
• Microsoft Excel at an advanced Level
• Ability to use SQL to manipulate and extract data
• Qlik Development

Knowledge

• Awareness of hospital / clinical, acute and community systems.
• Understanding of the operational role of a hospital
• A sound understanding of local and national, current and long-term; NHS issues and associated performance related targets.
• An understanding of the NHS national datasets and statutory returns currently in use, and central reporting requirements of an NHS trust.
• Knowledge of Information Governance and application in current environment.

• Knowledge of NHS Benchmarking solutions
• Knowledge of statistical methods and when they should be applied.
• Knowledge and awareness of current and emerging BI & analytical technologies
• Knowledge of NHS Acute and Community Systems:
• NHS Commissioning

Additional

• Excellent inter-personal skills.
• Motivation and a willingness to learn.
• Challenging and inquiring mindset combined with an aptitude for working within a changing environment.
• Able to work as part of a Team, also on own initiative.
• Excellent time management Skills
• Must remain calm under pressure.
• Ability to apply common sense and logical thinking to problem solving.
• Attend relevant local and regional events.
• Willing to adopt a flexible approach to working.
• Speak English to an appropriate standard relevant to their role, i.e., with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Buckingham Row

Brick Kiln Lane

Wigan

WN1 1XX

Employer's website

http://www.wwl.nhs.uk/