Platform Software Engineer

Location: Melton, Woodbridge, Suffolk Salary: Up to £50,000 based on experience Working hours: 09:00

17:30 Hybrid - at least 2 days in the officer per week The purpose of this role is to solve complex business problems and technical challenges through the design and development of software applications and services. This role will contribute directly towards exciting technology opportunities in the public health sector; specifically in general practice. You will be responsible for building and maintaining critical components of our software infrastructure, ensuring high performance, reliability, and security. This role sits within the platform team. Responsibilities:

Work within a small agile team to solve technical challenges, develop new functionality and make non-functional improvements to our platform products and services

Contribute towards translating business requirements into technical design and development projects and tasks

Contribute in architectural and design discussions

Diagnose and troubleshoot technical issues

Identify and contribute towards developing solutions to improve system performance, scalability, and reliability

Adhere to best software engineering practices and principles

Collaborate with and unblock other members of the team

Through remote and in-person collaboration, work together with all stakeholders to understand and progress projects and tasks Infrastructure & Platform Engineering:

Load balancing and reverse proxy configuration (HAProxy)

Message queue administration (RabbitMQ)

Cloudflare CDN, WAF, and DNS management, including domain registrations

Cloud engineering (e.g. GCP, Azure, AWS) DevOps & CI/CD:

CI/CD pipeline development and maintenance

Application deployment and release management

Developer tooling administration (GitLab, Packagist, NPM, Dependabot)

Dependency management and automated security updates Incident Management & Observability:

Assist with the diagnosis and assessment of technical issues

On-call engineering and incident response

Monitoring, alerting, and error tracking (Zabbix, incident.io, Sentry)

Application performance tracking and reporting Development:

Promoting software engineering best practices

Participate in code reviews and ensure adherence to coding standards

Internal tooling library development and third-party integrations (Sentry, Laravel)

Maintenance and support of internal platform tooling

Platform service/API improvement & development Our platform and application tech stack: GitLab MySQL RabbitMQ Redis PHP + Laravel React Electron Puppet (build and deploy) OpenSIPS FreeSWITCH Essential experience Required:

Experience with CI/CD pipelines and deployment workflows

Hands-on experience with cloud infrastructure

Application monitoring, alerting, and incident response (any major tooling)

Familiarity with load balancing and message queue technologies

Maintaining and contributing to shared code libraries and internal tooling

Investigating and resolving customer-facing technical issues

Working within change control and release management processes

Good working experience with PHP & Laravel

Several years experience in industry Desired experience:

DevOps tooling

Healthcare industry experience (NHS)

Cloud engineering Benefits 25 Days Holiday plus an additional day for your birthday/equivalent Cycle to Work Scheme Winter Flu Jabs Free On-Site Parking Learning and development budget with Professional Qualification Support £1,000 employee referral bonus Social benefits (paid social events) Buy Holiday Scheme Employee Assistance Program Discount on Health Insurance Annual Salary Review Enhanced Company Sick Pay Monthly pizza in the office (Hybrid employees) / coffee voucher (Remote employees) SCG mobile benefit SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process .

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