Service Desk Analyst

Are you looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire?

Main Duties of the Role

Providing 1st Line Support to customers via phone and remote tools providing excellent customer service
Logging tickets, and escalating when required
Prioritising workloads and action tickets in line with SLAs
Maintaining documentation accurately and keeping click apply for full job details

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Job Details