Service Desk Analyst

Are you looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire?To be considered for an interview, please make sure your application is full in line with the job specs as found below.

Main Duties of the Role

  • Providing 1st Line Support to customers via phone and remote tools providing excellent customer service
  • Logging tickets, and escalating when required
  • Prioritising workloads and action xxuwjjq tickets in line with SLAs
  • Maintaining documentation accurately and keeping ...
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Job Details

Company
Xact Placements Limited
Location
Witney, Oxfordshire, UK
Employment Type
Full-time
Posted