Senior Product Designer
About The Team And The Role We’re looking for a driven, humble and passionate Senior Product Designer who cares deeply about user-centric design to join the Rewards & Recognition team within the Member Platform. Your primary challenge will be to optimise the Rewards experience for users across the 55 markets we operate in – balancing legal and technical constraints while making the experience exciting and engaging. You'll explore gamification mechanics and innovative incentive models to elevate member engagement. Experience in payment process design is a strong plus. Contract: 12-month fixed-term, part-time (3 days per week) Key Responsibilities
- Work autonomously on complex design challenges.
- Analyze and resolve complex design problems through in-depth evaluation of multiple variables and constraints.
- Develop and implement creative and effective design solutions that align with company objectives.
- Exercise sound judgment in evaluating, selecting, and adapting both standard and complex design techniques.
- Utilise in-depth professional knowledge to develop design models and procedures while monitoring industry trends.
- Direct the application of existing design principles and contribute to existing Design System development.
- Adapt communication style and use persuasion effectively when delivering messages to different stakeholders.
- Proven commercial experience as a Product Designer for cross-platform web and mobile applications.
- Experience designing and shipping end-to-end products with complex user flows, multiple scenarios, and edge cases.
- Ability to think strategically about product vision and direction.
- Strong skills in evaluating Value vs. Effort to effectively prioritize work.
- Capability to define and implement methods and processes for new assignments.
- Excellent problem-solving abilities, with confidence in navigating ambiguity and working independently.
- Strong communication and presentation skills to clearly articulate design decisions.
- Demonstrated track record of delivering measurable results within your discipline.
- Fluent in English, both written and verbal.
- Collaborate closely with Product and Engineering teams to shape product strategy and influence key objectives.
- Stay focused on the metrics that matter, using data to guide design decisions.
- Create experiences that impact over 24 million users across 55 countries.
- Drive the achievement of medium-term goals through strategic design initiatives.
- Take ownership of performance targets within your assigned projects.
- Contribute to broader team objectives through consistently high-quality, user-focused design work.