IT & Media Apprentice Technician
The IT Technician will be responsible for providing day-to-day technical support across Hednesford Town Football Club’s operations, including office IT systems, matchday technology and audio-visual (A/V) infrastructure. The role requires a proactive and flexible individual capable of supporting staff, players and matchday operations.
Role
IT Support & Infrastructure
- Provide 1st line IT support for club staff, coaching staff and operational teams
- Install, configure and maintain desktop computers, laptops, printers and mobile devices
- Support Windows and/or macOS environments, including user accounts and permissions
- Assist with network troubleshooting, including wired and wireless issues
- Maintain IT asset inventory and documentation
- Assist with software deployment, updates and patch management.
Support Office 365 cloud services
Audio Visual (A/V) & Media Technology
- Maintain and support A/V systems across the stadium, offices and training facilities
- Configure and troubleshoot:
- Meeting room presentation systems
- Projectors and display screens
- Video conferencing systems (e.g., Teams, Zoom)
- Assist with matchday A/V operations, including LED screens, media room and presentation systems
Matchday Technology Support
- Provide IT and A/V support during home matchdays and club events
- Assist with setup and troubleshooting of:
- Scoreboard and stadium display systems
- Ticketing or access control systems
- Coordinate with operations and stadium teams to ensure systems are operational before events
Ad-Hoc Technical Support
- Provide responsive support for ad-hoc IT and technical requests from various departments including coaching, medical, media and administration
- Assist with equipment setup for meetings, presentations and club events
- Assist with IT-related projects and infrastructure upgrades
Training
- One day study day- remote
- Could lead to a permanent position for the right person
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- NEWCASTLE AND STAFFORD COLLEGES GROUP
- Working Week
- 37 hours. The ideal candidate will be available to work evenings and weekends to cover matchday fixtures.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Sunday, 29th March 2026
- Start Date
- Monday, 13th April 2026
Desired Skills
- IT skills
- Attention to detail
- Team working
- Creative
- Initiative
Qualifications
- English GCSE, grade Grade 4/C or above (Essential)
- Maths GCSE, grade Grade 4/C or above (Essential)
- ICT Other, grade Pass or above (Desired)
About the Employer
ZEPHI LIMITED
Working as an IT Technician for Hednesford Town Football Club brings together a genuine passion for technology and a deep love for football. The role blends hands‐on technical problem‐solving with supporting the digital side of a historic community club—whether improving matchday systems, enhancing network reliability, or helping modernize the club’s operations. It’s a position that not only strengthens IT expertise but also connects that skillset to the energy, teamwork and spirit of the sport, making every project feel meaningful both professionally and personally.