Technical Account Manager

TECHNICAL ACCOUNT MANAGER - working for a highly regulated, not-for-profit.

£70,000-£80,000

2 days a week in London office

Sponsorship is not being provided

We’re working with a not-for-profit, industry-led organisation bringing together major players from financial services, technology and telecommunications to tackle fraud at scale.

Backed by well-known organisations and operating in a highly regulated environment, they run collaborative, data-driven pilot projects with real-world impact.

THE ROLE

This is a hands-on Technical Account Manager role focused on delivery, coordination and data.

You’ll be the primary operational contact for multiple member organisations, running pilot projects end-to-end: keeping stakeholders engaged, chasing actions, handling incoming datasets, performing basic analysis, and reporting progress clearly and confidently.

It’s a role for someone who enjoys ownership, momentum, and getting things over the line.

What You’ll Do

• Act as the day-to-day operational contact for external partner organisations
• Run pilot projects from kick-off to close: planning, tracking, chasing actions, managing risks
• Receive, validate, clean and document datasets from multiple parties
• Perform basic analysis and reporting (primarily Excel; SQL/Python/R a plus)
• Produce clear progress updates and insight summaries for senior stakeholders
• Capture feedback and turn learnings into practical recommendations
• Work within data-sharing agreements and UK GDPR requirements

THE CANDIDATE

• You'll be expected to have several years’ experience (typically ~6+) in roles such as Technical Account Manager, Customer Success, Implementation, Delivery or Partner Operations
• Strong stakeholder management skills
• Comfortable working with real-world, imperfect data (Excel expertise essential)
• Experience in or with regulated environments (e.g. finance, fintech, telecoms, big tech)
• Highly organised, detail-oriented, and outcomes-focused
• Confident communicating with senior stakeholders

BENEFITS

• Vitality health insurance
• Life Insurance and income protection
• 28 days’ holiday plus UK bank holidays
• Company pension scheme with employer contribution

If this sounds like you, then please apply ASAP with your CV to stand the best chance of getting an interview!