BI Solutions - Engagement Manger

We are a rapidly growing Business Intelligence, Analytics, and Automation consulting team, and we’re recruiting for a Solutions Engagement Manager to work with potential clients, creating value-focused data solutions proposals.

This is a hybrid role that combines customer engagement with some hands-on technical delivery. You’ll lead conversations with senior stakeholders to uncover stated and hidden needs, run workshops to define requirements, and translate business challenges into practical, high-impact solutions.

You’ll also play a key role in delivering client-funded projects, applying your technical expertise to ensure solutions deliver measurable value.

What you’ll do;

Engage with customers to understand goals, challenges, and requirements.

Lead workshops and discovery sessions to uncover stated and hidden needs.

Promote the full range of our capabilities across BI, analytics, automation, and integration.

Collaborate with sales and commercial teams to shape and price solutions.

Deliver technical solutions in your area of expertise, ensuring successful outcomes.

Our ideal candidate will:

Have significant technical delivery experience in data, analytics, or automation solutions

Excel at client engagement, including running workshops, building trust, and uncovering hidden needs

Be passionate about using technology to solve business challenges, and can translate complex requirements into practical solutions

Responsibilities:

Commercial & Client Engagement

Partner with Sales and Commercial teams to qualify opportunities, clarify requirements, and shape proposals with accurate scope, pricing, and timelines.

Lead client workshops and discovery sessions as a subject matter expert to capture goals, priorities, and technical needs across Data, Analytics, Automation, and Integration.

Present and position solutions to senior business and technical stakeholders, clearly articulating value, ROI, and alignment with client objectives.

Act as the primary point of contact for “BI-as-a-Service” engagements, ensuring ongoing client satisfaction, adoption, and measurable value delivery.

Solution Design

Translate business requirements into actionable solution designs across BI, analytics, automation, and integration domains.

Define architecture, data flows, and technology components that meet client objectives while ensuring scalability and best practices.

Collaborate with internal technical specialists to validate feasibility and optimize solution design for performance and cost efficiency.

Technical Delivery

Lead delivery of client-funded projects, managing self and virtual teams to meet time, cost, and quality targets.

Apply hands-on expertise in your technical domain (e.g., BI, automation, integration) to ensure successful implementation and measurable business outcomes.

Monitor project progress, proactively address risks, and maintain clear communication with stakeholders throughout the delivery lifecycle.

Thought Leadership & Continuous Improvement

Stay current with emerging technologies and industry trends in BI, analytics, and automation to advise clients on innovative solutions.

Contribute to internal knowledge sharing, solution accelerators, and best practices to enhance team capability and delivery efficiency.

Team

Build strong collaborative relationships with Sales, Commercial and customer teams and establish yourself as a subject matter expert and trusted advisor.

Skills & experience

Commercial & Consulting Skills

Strong client-facing communication and stakeholder management skills.

Ability to craft compelling solution narratives and business cases.

Experience in pricing and scoping professional services engagements.

Workshop facilitation and requirements gathering expertise.

Technical Delivery Skills

Hands-on experience in one or more of the following:

Business Intelligence & Dashboarding (e.g. Power BI, Tableau)

Analytics & Reporting (e.g. JasperSoft, IBM Cognos Analytics)

Automation (e.g. Power Automate, Alteryx)

Systems Integration (e.g. APIs, ETL tools)

Understanding of data architecture and solution lifecycle management.

Capable of conveying complex concepts in simple terms and tailoring the presentation style of delivery to suit the audience.

Leadership & Collaboration

Ability to lead cross-functional teams and manage client expectations.

Experience in managing ongoing service engagements and ensuring value delivery.

Strategic thinker with a pragmatic approach to problem-solving.

Desirable Experience

Prior experience in a consulting or professional services environment.

Exposure to pricing models and commercial frameworks in service delivery.

Experience working on Payroll, HR, ERP or Data Warehouse integration, ideally working with transactional and master data to/from other business applications is highly desirable.

Behaviours:

Self-motivated, proactive and takes overall ownership for delivering agreed outputs and outcomes, to time, cost and quality targets

Collaborates with peers and clients to deliver projects, with the confidence and the ability to appropriate challenge, to achieve the right business outcomes

Excellent presentation skills with the ability to inspire

A natural interest to keep pace with new versions and features of the BI tools and how these can be incorporated into our offerings to generate new revenue opportunities

Resilient and comfortable at working under pressure and to tight deadlines

Ability to lead multi-disciplinary teams including outside of knowledge expertise

Continuous improvement mindset

Takes accountability for own performance and ensures work is delivered to the required standard and timescales to enable customer charging

Benefits & culture

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

• Unstoppable together.
• Always learning.
• Make it count.
• Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

• A competitive base salary.
• 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension scheme with company contributions up to 8.5%.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.