Customer Solution Architect (London)

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Description

Position at Ookla

Ookla is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest, Downdetector, RootMetrics, and Ekahau. Ooklas datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.

Our team is a group of passionate individuals inspired by possibility. We seek team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When working for us, you use Ookla data and insights to advance our mission of better connectivity for all.

Job Overview:

We are seeking an experienced and proactive Customer Solution Architect to join our team. As a Solution Architect, you will design, develop, and implement solutions that meet business needs and technical requirements. You will collaborate with cross-functional teams to ensure the successful delivery of high-quality, scalable, and sustainable solutions.

Key Responsibilities:

1. Solution Design: Lead the architecture and design of end-to-end solutions, ensuring they are scalable, secure, and cost-effective.
2. Requirement Analysis: Gather and analyze business requirements and translate them into technical specifications.
3. Stakeholder Engagement: Collaborate with business leaders, product owners, and technical teams to define project scope and objectives.
4. Technical Leadership: Guide development teams to adhere to architectural best practices.
5. Technology Evaluation: Assess and recommend appropriate technologies and tools.
6. Risk Management: Identify potential risks and provide mitigation solutions.
7. Documentation: Maintain clear documentation of designs, processes, and solutions.
8. Quality Assurance: Ensure solutions meet quality and performance standards.
9. Continuous Improvement: Stay updated with industry trends and emerging technologies.

Required Skills & Qualifications:

• Bachelors degree in relevant fields or equivalent experience.
• Proven experience as a Solution or Technical Architect.
• Deep understanding of system architecture, data engineering, SDLC, cloud computing (AWS, Azure, Google Cloud), and enterprise integration.
• Expertise in designing enterprise applications, data management, security, and cloud infrastructure.
• Proficiency in programming languages, frameworks, and methodologies.
• Ability to communicate complex technical concepts effectively.
• Excellent problem-solving and critical thinking skills.
• Strong leadership and collaboration skills, with mentoring experience.

Preferred Skills:

• Experience with Agile or DevOps methodologies.
• Telecom and IT industry experience.
• Certifications like TOGAF, AWS Certified Solutions Architect, or similar are desirable.

If youre passionate about our work, we welcome your application. We value diversity and are an equal opportunity employer. Read our latest diversity report from our parent company. Ookla is committed to building an inclusive workforce at all levels.