Data Architect (Customer Domain) (London)

Job Description

Data Architect (Customer Domain)

Location: 3 days onsite - London

Salary: Up to £107,500 per annum

About the Role:

We are seeking an experienced Data Architect with a strong customer data background to help shape and mature our data capabilities. As a strategic advisor and technical expert, you’ll be at the heart of our Commercial data transformation, supporting everything from CRM integration to GDPR-compliant architecture.

Key Responsibilities:

• Define and maintain scalable, secure, and business-aligned data architecture
• Champion data governance (GDPR/DPIA) and promote high standards in data quality and compliance
• Lead the design of conceptual, logical, and physical data models
• Collaborate with business and IT to align data strategy with business outcomes
• Integrate CRM platforms (ideally Salesforce) into architectural frameworks
• Provide documentation of data flows, interfaces, and models
• Empower self-service analytics and ad hoc data access for stakeholders
• Influence data architecture maturity and drive adoption of best practices

What We’re Looking For:

Must-Have Experience:

• Solid Data Architecture background (not Data Engineering)
• Proven experience working with customer data and CRM systems
• Strong understanding of GDPR and data privacy impact assessments (DPIA)
• Experience in data integration , ETL , and data warehousing
• Comfort working cross-functionally with tech, product, and business teams
• Practical experience with tools like Salesforce or Customer Data Platforms (CDPs)
• Skilled at navigating complex data governance , security, and compliance

Nice-to-Haves:

• Data modelling skills (Irwin tool knowledge a plus)
• Industry background in Retail , E-commerce , Utilities , or Consumer Banking
• Familiarity with Azure (our estate) or other cloud ecosystems
• Certifications such as CDMP , Azure/AWS Data Engineer
• Knowledge of data visualisation tools like Power BI, Tableau, or Looker

Ready to architect customer data future?

Apply today and make your mark where it matters.