Senior Model N Business Systems Consultant

Job Title:   Senior Model N Business Systems Consultant

Location: UK, Europe or India

Job Type: Contract (Remote)

Department: Professional Services / Business Technology

Start date: ASAP

About the Role:  We are looking for an experienced and highly technical Senior Model N Business Systems Consultant to join our team. This individual will be responsible for the end-to-end implementation, configuration, and operational support of our Model N solutions (including Revenue Cloud, Deal Management, Rebates, and Government Pricing). The ideal candidate possesses a unique blend of deep technical expertise in the Model N platform, a strong understanding of revenue management business processes, and a passion for delivering robust, scalable systems.

Key Responsibilities

Systems Implementation & Project Leadership:

• Lead and participate in all phases of the Model N implementation lifecycle: discovery, design, configuration, testing, deployment, and post-go-live support.
• Collaborate with business stakeholders (Finance, Sales, Channel) to gather and analyze business requirements, translating them into effective Model N solutions.
• Design and configure key Model N modules, including but not limited to Contract Lifecycle Management, Rebates & Fees, Government Pricing (Medicaid, Tricare), and Price Setting.
• Develop and execute comprehensive test plans (Unit, SIT, UAT) to ensure the solution meets business needs and is free of critical defects.
• Manage data migration strategies, including data mapping, cleansing, and validation from legacy systems into Model N.
• Create and maintain detailed technical documentation, including functional/technical design specifications (FDD/TDD), configuration workbooks, and test scripts.

Operations & Ongoing Support:

• Serve as a Tier 2/3 subject matter expert (SME) for the Model N platform, providing advanced technical support and troubleshooting for complex production issues.
• Proactively monitor system health, performance, and data integrity, identifying and resolving issues before they impact business operations.
• Manage and execute periodic processes, such as Government Pricing (GP) calculations and submissions, rebate accruals, and quarter-end close activities.
• Design and implement system enhancements, customizations, and integrations with other enterprise systems (e.g., Salesforce, SAP, Oracle).
• Develop and maintain system reports and dashboards to provide business intelligence to stakeholders.

General & Strategic:

• Stay current with the latest Model N product releases, features, and best practices.
• Mentor junior team members and business users on Model N functionality and processes.
• Identify opportunities for process improvement and automation within the revenue management lifecycle.
• Collaborate with external implementation partners and vendors as needed.

Education

• Bachelor’s degree in Computer Science, Information Systems, Finance, or a related field. Equivalent practical experience will be considered.

Required Qualifications & Skills

• Experience: 5+ years of hands-on experience in implementing, configuring, and supporting Model N solutions, specifically within Revenue Cloud.
• Model N Certification(s)
• Experience with Government Pricing reporting (Medicaid Drug Rebate Program, Tricare) is a significant plus.
• Experience with other CPQ (Configure, Price, Quote) or CRM (e.g., Salesforce) platforms.
• Knowledge of scripting languages (e.g., Python, JavaScript) for automation.
• Experience with business intelligence tools (Tableau, Power BI) for reporting

Technical Proficiency:

• Deep functional and technical knowledge of key Model N modules (e.g., Deal Management, Rebates & Fees, Government Pricing).
• Strong understanding of Model N data model, workflows, and security (roles & profiles).
• Experience with Model N integrations (Flex) and APIs.
• Proficiency in SQL for data analysis, validation, and troubleshooting.
• Industry Knowledge: Solid understanding of revenue management business processes in the Life Sciences or High-Tech manufacturing industries.
• Implementation Methodology: Proven experience with full software development life cycle (SDLC) and Agile/Scrum methodologies.
• Problem-Solving: Excellent analytical and problem-solving skills with the ability to resolve complex technical and functional issues.
• Communication: Outstanding verbal and written communication skills, with the ability to effectively interact with both technical teams and business stakeholders. 

What We Offer

• The opportunity to work on a high-visibility, strategic project critical to the company's success.
• A collaborative and innovative work environment.
• Opportunities for professional growth and development.