ServiceNow TNI Senior Developer

Domain : Telecommunications (Must have)

Location : UK / Europe

Type of employment : Permanent / Contract

No visa sponsorships

Key Responsibilities

• Implement and configure ServiceNow TMT industry solutions.
• Design & Configure telecom-specific device & Service models.
• Configure and customize:
• Form Layouts
• Playbooks.
• Client Scripts, Business Rules, UI Policies.
• Table Structure.
• CMDB framework
• Implement telecom service assurance and operational workflows.
• Develop automation using Flow Designer and Integration Hub.
• Implement Service Graph Connectors for telecom ecosystem integration.
• Develop and maintain REST integrations with OSS systems.
• Data loading using Import Sets and Transform Maps.

Required Technical Skills

• Scoped Applications
• Business Rules, Script Includes, Client Scripts
• UI Policies & UI Actions
• Flow Designer & Integration Hub
• REST/SOAP APIs,
• Decision Tables.
• Record Producers, Change Models.
• Update Sets & Application Deployment
• CMDB Data Model & CI Relationships.

TNI / TMT Specific Skills - Experience working with:

• ServiceNow Telecommunications Service Management
• Service Assurance workflows
• OSS Integrations
• Resource & Service Hierarchy modelling in CMDB.
• Service Graph Connector implementation for telecom inventory systems
• Operational Process alignment (Fulfilment, Assurance)

Domain Knowledge

• Understanding of telecom operations (Fulfilment, Assurance, Operations)
• Knowledge of network inventory systems.
• Experience integrating ServiceNow with OSS platforms