Cloud Support Engineer
Cloud & Infrastructure Support Engineer
Up to £500/day | Inside IR35 | 3-Month Contract | Hybrid - Occasionally in London office
A growing technology business operating at the intersection of cloud, SaaS and financial services is looking for a hands-on Cloud & Infrastructure Support Engineer to join its team.
This is a great opportunity for an experienced Azure professional who enjoys being close to the technology - troubleshooting issues, responding to incidents, supporting users and keeping a live Azure environment running smoothly.
The role has been created to strengthen the Azure team as the platform continues to grow, giving the successful contractor genuine ownership of the day-to-day infrastructure environment.
What you'll be doing
- Supporting and administering a commercial Microsoft Azure environment.
- Monitoring Azure infrastructure and responding to alerts.
- Troubleshooting cloud, networking, connectivity and performance issues.
- Supporting Azure Virtual Desktop (AVD).
- Working across Azure VMs, storage, networking and application services.
- Managing Azure networking including VNets, NSGs, VPNs and DNS.
- Picking up and independently resolving infrastructure tickets.
- Supporting firewall and networking changes.
- Supporting Microsoft Entra ID and Microsoft 365.
- Carrying out routine patching and maintenance.
- Maintaining technical documentation and runbooks.
- Supporting infrastructure projects and platform improvements.
- Assisting with security, vulnerability and compliance activity.
The non-negotiable is current, hands-on Azure experience in a commercial environment.
You'll ideally have experience with:
- Microsoft Azure
- Azure Virtual Desktop / AVD
- Azure networking
- VNets / NSGs / VPNs / DNS
- Microsoft Entra ID
- Microsoft 365
- Azure VMs and storage
- Infrastructure troubleshooting
- Incident and service request management
PowerShell, Bicep, Terraform or Azure certifications such as AZ-900 / AZ-104 would be a bonus.
The environment
This is an in-house technology environment where Azure is central to the product.
The wider engineering team looks after platform engineering and larger Azure builds, while this position focuses on hands-on BAU support and operational ownership.
The ideal candidate will come from a SaaS, technology, fintech, financial services, payments or other commercial environment.
MSP backgrounds will also be considered where the candidate has strong hands-on Azure experience and can operate independently.
Why join?
This isn't a role where you'll simply be another pair of hands.
You'll be trusted to take ownership of day-to-day Azure operations, work across a broad range of infrastructure technologies and make an immediate impact within a growing technology business.
3 months initially, with potential for ongoing quarterly extensions.
Up to £500/day | Inside IR35 | September start