Platform Manager

Platform Operations Manager

£80,000 - £85,000 + bonus (5-10%) | Hybrid (3 days office, 2 home) | London

Private medical & dental | Training Allowance | Life Assurance | 25 Days Leave rising to 30 | Pension

Our client is a well-established media technology company, with a bespoke platform built on MongoDB and AWS that powers how campaigns are planned, delivered, and measured for clients worldwide.

They're looking for someone to lead the team that keeps that platform running, investigates issues, and continuously improves it!

What you'll be doing

You'll lead a team of 5 platform engineers, owning the day-to-day reliability of the platform: availability, performance, incident response, and getting to the bottom of why things break when they do. This is application support, not infrastructure build or third-party integrations, so if you've come up through third- or fourth-line support and are ready to step into leadership, this should feel familiar.

Alongside the team management (mentoring, hiring, capacity planning, covering EST shift overlap with the US team), you'll be the bridge between engineering, the business, and the wider global team across the UK, US, and offshore. You'll also drive the essential stuff: better runbooks, tighter process, less manual firefighting.

What you'll need

You're comfortable navigating AWS (Google Cloud or Azure concepts are fine too, just need the underlying logic). You've got deep application support experience. Beyond that, we're not looking for a checklist of tools: working knowledge of Docker, Terraform, MongoDB, Java, or SQL Server is a bonus, not a requirement, and general comfort with a scripting/OOP language plus Agile/DevOps ways of working will serve you well.

📩 Apply directly or get in touch for a confidential conversation.