Senior Salesforce Administrator
Senior Salesforce Administrator - London Hybrid 2 days a month - Inside IR35 - initial six months contract
We are looking for an experienced Senior Salesforce Administrator to take ownership of a business-critical Salesforce environment following a major transformation programme
.
The business has recently migrated the majority of its ERP processes into Salesforce, making the platform central to day-to-day operations across sales, revenue operations, customer engagement, finance and wider business processes. As a result, this role requires someone who can not only maintain and optimise the platform technically, but also understand the wider ecosystem, identify risks, improve processes and support users across the busines
s.
Key Responsibilit
- iesOwn the day-to-day administration, maintenance and optimisation of Salesforce, primarily across Sales Cloud, Service Cloud and CPQ / Revenue Clo
- ud.Review and understand the current Salesforce ecosystem, including existing workflows, triggers, integrations and user process
- es.Maintain and enhance Salesforce configuration, including permissions, profiles, roles, security settings, validation rules, flows, screen workflows and automati
- on.Support and maintain key integrations, including middleware, document management, e-signature, backup and finance-related syste
- ms.Work with Apex triggers and HTTP trigger logic where required, particularly in relation to integrations and downstream system dependenci
- es.Partner with sales, revenue operations, infrastructure, product and leadership stakeholders to gather requirements and translate them into scalable Salesforce solutio
- ns.Support users across the business by improving adoption, educating teams on Salesforce capability and championing best practi
- ce.Maintain platform stability while delivering improvements, ensuring changes are carefully assessed for knock-on impact across the wider ecosyst
em.
Key Skills & Experi
- enceStrong experience as a Salesforce Administrator in a complex business environm
- ent.Salesforce Administrator Certificat
- ion.Strong hands-on experience across Sales Cloud, with wider exposure to Service Cloud and CPQ / Revenue Cloud highly benefic
- ial.Experience building and maintaining Salesforce Flows, screen flows / screen workflows and broader automat
- ion.Good understanding of Apex triggers, HTTP triggers, integrations and downstream system imp
- act.Strong Salesforce security knowledge, including SSO user setup, permissions, profiles, roles and the Salesforce security mo
- del.Experience supporting third-party integrations within Salesfo
- rce.Good understanding of data protection, data backup tools and data quality best pract
- ice.Ability to audit existing processes, identify risks and recommend practical improveme
- nts.Strong stakeholder management skills, with the ability to work confidently with technical and non-technical us
- ers.Experience gathering requirements, challenging where appropriate and translating business needs into scalable Salesforce soluti