Application Services Manager (Enterprise Systems)

Application Services Manager (Enterprise Systems)

Business Applications Manager (Enterprise Systems)

London (Woolwich) – 4 days onsite / 1 day WFH

Up to £55,000

Overview

Our client, a large and purpose-driven organisation, is undergoing a major digital transformation and is looking for a Business Applications Manager to take ownership of a diverse, business-critical application estate.

This is a hands-on ownership role, sitting between technology and the wider business. You’ll be responsible for ensuring core systems are stable, well-managed, and continuously improved to support operational performance.

This is not a support role.

This is about ownership, direction, and driving change.

The Role

You’ll take full responsibility for a portfolio of enterprise applications, acting as the central point of coordination across internal teams, stakeholders, and third-party vendors.

You’ll play a key role in shaping how systems are used across the organisation, identifying improvements, reducing inefficiencies, and ensuring platforms deliver real business value.

Key Responsibilities

• Own and manage a portfolio of business-critical enterprise applications
• Act as the bridge between business users, technical teams, and external suppliers
• Drive system improvements, upgrades, and change initiatives
• Manage third-party vendors, SLAs, and overall service performance
• Identify opportunities to streamline systems and reduce duplication across the estate
• Ensure applications meet security, compliance, and operational standards
• Support incident resolution and continuous service improvement
• Work closely with senior stakeholders to align systems with business objectives

What We’re Looking For

• Proven experience managing enterprise applications within a complex environment
• Strong stakeholder engagement across both technical and non-technical audiences
• Experience managing third-party suppliers and service delivery (SLAs, performance)
• Good understanding of IT service management principles (ITIL or similar)
• A proactive, ownership-led mindset — someone who improves rather than maintains
• Comfortable operating in a fast-paced, evolving environment

Why This Role?

• High-visibility role with real ownership across a critical systems estate
• Opportunity to shape how applications are used across a large organisation
• Join a collaborative, transformation-focused technology function
• A role where your input directly impacts operational effectiveness

Final Note

This role suits someone who enjoys taking control of systems, improving how things work, and making a tangible impact — not just keeping the lights on.