Platforms Services Engineer/Architect (Dynatrace Observability)

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

Job Title: Platforms Services Engineer/Architect (Dynatrace Observability)
Duration: 6 months
Location: Typically, Telford with 2 days/week in office
Job Description:

*SC clearance required*

Role Overview*
You will play a pivotal role in designing and governing observability architecture across enterprise platforms, ensuring alignment with strategic objectives and technical standards. This role combines discovery (assessing current state, defining observability requirements, and shaping architectural blueprints) and delivery (implementing scalable solutions, integrating with enterprise ecosystems, and optimising technical design) to enhance service reliability, performance, and business insights. You will act as a key influencer in architectural decisions, ensuring observability capabilities are Embedded into the organisation's technology roadmap.

Key Responsibilities
Architectural Discovery & Strategy*

• Conduct current-state assessments of observability architecture across applications, infrastructure, and services.
• Define target-state architecture for observability, ensuring alignment with enterprise principles and technology standards.
• Identify monitoring gaps and prioritise remediation based on technical risk and business-critical outcomes.
• Collaborate with Enterprise Architects, Service Owners, and the Observability Centre of Excellence to shape observability strategy and backlog.

Solution Design & Delivery*

• Design and implement Dynatrace-based observability solutions with architectural considerations for scalability, resilience, and integration.
• Develop reference architectures and patterns for observability, embedding them into CI/CD pipelines and strategic tooling.
• Optimise data ingestion and technical architecture for Dynatrace deployments, ensuring compliance with vendor best practices and enterprise governance.
• Provide architectural oversight during incident analysis and troubleshooting to reduce MTTR and improve system reliability.
• Act as a technical authority for Dynatrace SaaS deployments, guiding engineering teams on architectural decisions.

Continuous Improvement & Governance

• Drive adoption of observability standards, frameworks, and architectural principles across teams.
• Contribute to the enterprise observability roadmap, ensuring alignment with broader IT strategy and digital transformation goals.
• Mentor and upskill teams on architectural thinking, Dynatrace capabilities, and observability best practices.
• Participate in architecture review boards and provide input on cross-domain integration and interoperability.

Required Skills & Experience

• Proven experience with Dynatrace SaaS and observability architecture, including dashboarding, alerting, and DQL.
• Strong understanding of observability principles (metrics, logs, traces) and their role in enterprise architecture.
• Familiarity with cloud platforms (AWS, Azure), container technologies (Kubernetes), and architectural frameworks.
• Experience designing solutions for enterprise systems (WebLogic, Apache, Oracle, SQL) and infrastructure (Windows, Linux, Unix).
• Ability to produce architectural artefacts (diagrams, standards, patterns) and communicate complex designs effectively.
• Excellent stakeholder engagement and collaboration skills.

Desirable Certifications

• Dynatrace Associate Certification
• TOGAF or equivalent enterprise architecture certification (advantageous)

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.