Senior Operations Manager

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

Role Title: Sr. Operations Manager

Location: Sheffield/Hybrid (3 days of Onsite)

Duration: 28/11/2026

Rate: £492/Day (Inside IR 35)

MUST BE PAYE THROUGH UMBRELLA

Role Description:

We're currently seeking an experienced professional to join our team in the role of Senior Operations Manager, supporting the Chief Technology Office Infrastructure organisation (CTOi). CTOi manages technology services and infrastructure critical to Client employees and customers, including compute platforms, storage, databases, data centres, voice, video and data networks, infrastructure security, cloud-hosted infrastructure, and end-user services (including devices, collaboration and workspace technologies).

CTOi is comprised of different areas of related technologies and business services. This role will support a number of areas and CTOi level activities across finance, workforce, vendor and programme management. The role will report to the CTOi Head of Operations Management and work closely with the Global Area Heads (Managing Directors), their Platform leads, and wider teams/stakeholders to deliver common objectives.

Responsibilities:

• Responsible for end-to-end ownership of Area COO activity, covering financial, workforce and third party/vendor management
• Supporting design and delivery of strategic initiatives, including development of business cases and benefit validation to support transformation
• Management to target of a significant annual operating plan across all countries of operation (c.65 countries), including identification and delivery of savings opportunities to meet targets
• Workforce management, from planning and forecasting, to role requisitions and off-boarding
• Rate setting recharges and billing to recover the costs for services provided to the Bank
• Performing and supporting vendor management tasks, including risk management, operational performance, negotiations, and competitive processes (major deals, RFIs and RFPs)
• Managing purchase to pay, including third party spend approval processes, purchase order creation, and invoice approvals
• Financial reporting and generation of management information in support of decision making
• Required to work from Client office at least 3 days per week

Essential Skillset/Experience:

• 5 years plus business management or relevant experience, ideally within Financial Services technology functions
• Knowledge of accounting principles and practices (qualified or part qualified preferred)
• Business case development
• Strong stakeholder management capability and excellent communication at all levels of seniority
• Experience working with annual operations plans and multi-million dollar global contracts, programs and initiatives
• Sound knowledge and understanding of the global technology landscape and industry
• Experience of working in a diverse global team
• Proven ability to articulate complex issues clearly and concisely
• Flexible and adaptable to changing activities, schedules and work loads
• Ability to work under pressure

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible.
Please note, candidates are often Shortlisted within 48 hours.