AEP Business Consultant

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

Job Title: AEP Business Consultant

Location: Shoreditch (Hybrid/Remote)

Duration: 6-month contract initially

What You'll Do:

• Lead inspiring business discovery workstreams, and perform industry and customer research to establish the customer’s ‘why’.
• Collaborate with Principal Consultants, technical consultants and partner with customer team members on relevant business goals and critical metrics.
• Research and define customer requirements and build ideal state customer journey-based experiences. Be able to connect these with opportunities for improved digital customer experience through Adobe technology.
• Research and define customer personas and build ideal state customer journey maps.
• Build customer roadmaps, develop, and lead execution of the tactical plans to implement the next phase of the roadmap.
• Ideate use cases to support overarching business priorities. Take lead in building scenarios and use cases to challenge customers to look beyond the obvious.
• Develop value mapping exercises and drive the prioritization of use case recommendations according to value & complexity.
• Take ownership in creation of user stories, establishing KPI baseline and backlog prioritization, and report back on customer’s digital marketing performance on a recurring basis.

What You'll Need to Succeed

• You are a motivated marketeer or business consultant, knowledgeable about current digital marketing trends, with some experience in implementing creative digital marketing strategies that provide outstanding customer experiences!
• Bachelor’s or higher in computer science, business administration, or equivalent
• You are a practitioner with digital marketing tactics that move the dial on success metrics.
• Customer Persona and Journey Development: Extensive experience building personas and customer journeys aligned to these. Data / audience strategy development expertise.
• Ideally 5+ years' experience ideally working with customers in the digital world, preferably from an agency or vendor perspective, or client-side involvement in a dynamic environment. Industry centric (Banking, Retail, Travel or Telecom) experience in B2B or B2C focus can be an added advantage.
• Strong understanding of digital marketing landscape in the areas of attribution, performance marketing or marketing automation.
• Business user or technical user experience with industry-leading Web analytics, CDP or personalization tools like CJA/Adobe Analytics, AJO or Adobe Campaign, Target or similar
• Be a self-starter, confident, opinionated, and proactive, you should gain the trust of customers and internal teams.
• Excellent interpersonal, and presentation skills both verbal and written.
• Ability to formulate, plan and drive customer facing workshops, discovery sessions and project activities, including senior level stakeholder management.
• Exposure to HTML, CSS, JavaScript, or the Adobe Creative Suite is a plus.
• Comfortable in communication in English, ability to communicate in German is a plus, any other European langauges are an added advantage (Italian, French etc....)
• Able to travel, as fit for customer engagements.

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.