Marketing Operations Manager

Job Title: Marketing Operations/Programme Manager

Location: Shoreditch (Hybrid – 2/3 days per week onsite)

Duration: 12 months contract (Mat cover)

Max. Budget: £90k per annum + paid holidays + pension or £471 per day Inside IR35

Role Overview:

• As the Client’s Marketing Manager, you will lead strategic alignment and execution of client’s internal martech transformation initiatives across international markets.
• This role is pivotal in ensuring that the international team’s voice is represented in corporate planning, and that we are aligned with our fiscal priorities.
• You will work closely with corporate and regional stakeholders to drive visibility, accountability, and adoption of AoA programs, while championing client’s own technologies and marketing excellence.

Key Responsibilities:

Strategic Leadership & Alignment

• Lead the AoA core team’s strategic planning and ensure alignment with fiscal goals.
• Represent International in corporate forums, ensuring feedback loops are closed and regional needs are addressed.
• Spearhead leadership steering group updates, providing executive summaries and progress reports.

Program Management

• Develop and execute a fiscal-year plan aligned with AoA priorities.
• Drive regular reporting and check-ins to track progress and surface risks.
• Drive internal visibility of AoA wins through compelling sizzles, TEAMS posts, newsletters and other format
• Coordinate dependencies across upstream and downstream teams to ensure seamless execution.

Stakeholder Engagement

• Engage with key stakeholder teams across regions and functions—no surprises.
• Cascade leadership messaging and ensure consistent communication across teams.
• Attend CZ cohort meetings and focus groups to align on product priorities and use cases.

Product Adoption & Enablement

• Champion product adoption and sustainment across International.
• Drive assessment of product fit for GMO and communicate adoption expectations.
• Support enablement activities and unblock teams as needed.

Insights & Feedback

• Provide employee feedback and insights to product and program governance teams.
• Identify value stories and celebrate successes to build momentum and visibility.

Qualifications:

• Proven experience in strategic marketing, operations, or program management within a global matrixed organization.
• Strong understanding and experience of Martech and Adtech solutions.
• Exceptional communication and stakeholder management skills.
• Ability to synthesize complex information into executive-level summaries.
• Experience with cross-functional leadership and influence without authority.

Preferred Skills:

• Familiarity with client’s initiatives and Customer Zero programs.
• Experience working with international teams and navigating cultural nuances.
• Strong analytical mindset with the ability to identify risks and opportunities early.