Support Specialist

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

Role Title: Google Workspace Support Specialist

Location: Stevenage, Hertfordshire SG1 2AS

Duration: 31/12/2027

Work setup: 100% onsite

Pay Rate: £845 per day all inc. (PAYE through Umbrella)

Contractor Must Be Sc Cleared (Active)

Responsibility:

• Advanced knowledge of Google Workspace Administration
• Account management: Basics
• Google applications and services management: Confirmed
• User support: Confirmed/Expert
• INC/REQ management: Confirmed/Expert
• ITSM incident management (Remedy tickets and requests): Confirmed/Expert
• Reporting: Basic
• Google case management: Basic understanding
• Knowledge of Gmail, Gmeet, Gdrive, Gchat, Google editors (Doc, Sheet, Slide...) Confirmed
• Knowledge of MS365 - Global Email - Network infrastructure understanding Basics
• Resolve Level 2 Google Workspace: Confirmed/Expert
• Flag technical knowledge gaps. Confirmed
• Flag ITIL process gaps.

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.