Transformation Consultant

Job Description:

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

Role Title: Transformation Lead

Location: London (hybrid)

Duration: 31/12/2026

Work setup: 2 days onsite/week

Pay-Rate: £492 per day all inc. (PAYE through Umbrella)

Role Description:

• We're seeking a highly experienced Technology-led KYC Transformation Lead to drive large-scale, end-to-end transformation of the Know Your Customer (KYC) and Client Lifecycle Management (CLM) ecosystem.
• This role will lead strategic initiatives focused on automation, digitisation, regulatory compliance, and operational efficiency across onboarding, periodic reviews, and event-driven processes.

Key Responsibilities

• Lead the end-to-end KYC/CLM transformation roadmap, including target operating model design and global execution

• Drive technology-enabled transformation using AI/ML, RPA, and workflow platforms to improve automation and scalability

• Partner with Technology teams to deliver next-generation KYC platforms integrated with core systems and screening tools

• Provide KYC/AML domain expertise, ensuring regulatory alignment and risk-based decisioning

• Manage senior stakeholders across Compliance, Operations, Technology, and external vendors

• Drive process, data, and performance optimisation, focusing on efficiency, cost reduction, and client experience

Skills & Experience

• 10 years of experience in KYC/AML, Financial Crime, or CLM transformation within banking or consulting

• Proven track record of leading large-scale, technology-driven transformation programs

• Strong knowledge of KYC lifecycle, CDD/EDD, and global regulatory frameworks

• Experience with KYC/CLM platforms (e.g., Fenergo, Pega, Appian) and automation tools (RPA, AI/ML)

• Solid understanding of data architecture, system integration, and cloud-based solutions

• Excellent stakeholder management, leadership, and communication skills in global environments

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.